Leonard Leung Email & Phone Number

Bellevue, Washington, Us

As VP of Account Management and Technical Program Management Office, I lead and drive excellence in customer success, renewals, technical project management, and professional services.- Customer Success Leadership: Built a consultative Account Management team, achieving industry-leading Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) rates, positioning our team among the top in the industry.- Revenue Growth Initiatives: Launched a new Professional Services Consulting revenue stream that contributed to a 5%+ increase in total revenue within just three quarters.- Performance Excellence: Consistently surpassed quarterly Annual Recurring Revenue (ARR) targets, showcasing a track record of strategic growth and business development.- Sales and Operational Transformation: Spearheaded a comprehensive reconfiguration of Salesforce processes and sales/renewal strategies to drive improved efficiency and effectiveness.- Leadership Recognition: Honored with the "Manager of the Year" award for exceptional leadership and outstanding contributions to the organization's success.

Bellevue, Washington, Us

- Program Leadership & Agile Transformation: Established and led a multi-geography Program Management Office, championing an organization-wide Agile transformation to enhance operational efficiency and responsiveness.- Jira Optimization: Overhauled Jira implementation to align with the company’s evolving needs, successfully transitioning teams to new workflows, reporting structures, dashboards, and automated processes that increased developer productivity and predictability.- New Product Introduction: Drove the successful rollout of Blueprints, an industry-standard DevOps platform for device management, enhancing product capabilities and market competitiveness.- Strategic Business Development: Led partnerships with major device OEMs, including Lenovo and HP.- Financial & Vendor Management: Oversaw the Product Engineering budget, achieving cost efficiencies while managing vendor negotiations and maintaining robust vendor relationships.

Leverkusen, North Rhine-Westphalia, De

Driving strategic technical initiatives for Bayer Digital Farming with expertise spanning Data Science, Data Analytics, Product Management, and Software Engineering.- Led the engineering budget, optimizing costs and resource allocation. Managed vendor relationships to enhance service quality and cost-effectiveness.- Annual Planning & Forecasting: Accountable for annual planning and forecasting processes, aligning financial and operational goals with company objectives.

St. Louis, Missouri, Us

Responsible for leading strategic initiatives, corporate development, and operations to build the leading agriculture technology company.- Led the acquisitions of Solum (soil lab) and 640 Labs (IOT hardware / software)- Divested the Climate Crop Insurance Agency (federal crop insurance) to AmTrustAg- Divested Precision Planting to John Deere and brokered Data Services Cooperation agreement- Captured over 50% of the connected farm market by leading the development of integrated hardware, software, marketing, and partnership programs- Drove the 2015 Climate Basic marketing program which resulted in acquiring over 1/3 of US corn and soybean market (50M acres) within the first year

St. Louis, Missouri, Us

Charged with developing and leading the Business Systems, Information Technology, and Operations organizations to scale and mature a rapidly growing big data weather insurance startup that was acquired by Monsanto. - Launched a new federal crop insurance company by driving product strategy, customer success, systems, staffing, facilities, and regulatory approval which achieved a USDA record for 1st year sales- Scaled IT organization; eliminated network downtime, rolled out numerous cloud based systems ( Google Apps, SalesForce, NetSuite, Boomi, phones, SSO, Helpdesk), and opened 3 new office locations- Established the Finance Operations organization which included hiring and developing processes for Accounts Receivable, Expense Reporting, Commissions Management, and Accounts Payable- Developed the Business Intelligence capability and team

Mountain View, Ca, Us

Accountable for establishing the business cadence and developing the program management capabilities of the product commercialization group that is responsible for global partnerships in the Ad Syndication and Distribution, Mobile and Devices, and Content and Commerce verticals.- Drove Business Planning that aligned cross organization strategies, priorities, budget, and headcount

Mountain View, Ca, Us

Led global procure to pay process optimization

New York, Ny, Us

Ownership of Program Management Office (PMO) including:- Process Improvement and Cross Organization Tools Ownership- Business Relationship Management- Marketing Operations

New York, Ny, Us

Accountable for the Project Management Office and Quality Assurance Teams.- Drove annual group strategic planning which aligning goals, budgets, and resources to business lines- Implementation of Performance Management Cycle (Goals > Reviews > Career Plans) throughout the 3000 person IT organization

Bellevue, Washington, Us

Focused on Data Integration and Mobile Partner Management- Drove bespoke mobile portal and application development

Senior Consultant focused on Process Improvement and Technology Implementations- Oracle Applications Conference presenter