Leonard Lee Chee Gee Email & Phone Number

Singapore, Singapore

• Provided SAP-related IT architectural expertise to solution teams and customers.• Conducted systems design, feasibility and cost studies, to recommend cost-effective ERP solutions.• Analysed current state technology environment and developed future state architecture.• Provided optimal architecture design of SAP IT environment of server virtualization, consolidations, automation, orchestrations, high availability and disaster recovery.• Responded to various RFPs and presented the solution to the prospective clients.• Provided technical, solution development, and project management expertise to various projects throughout the firm.• Led and mentored the project team from both technical and security perspectives including infrastructure planning, change and transport strategy, system integration and interfaces, security compliance, performance and tuning and business continuity planning.

• Provided SAP Basis consultancy services to customers to meet the organization mission, strategies and goals.• Responded promptly to incident, investigate and provide temporary and/or permanent resolution of incidents escalated. Provided timely status updates to Service Desk and relevant parties.• Performed detailed analysis of customers SAP environments to evaluate the supportability of the environment and provided technical solution per service requirement.• Planned and executed detailed system upgrade/migration plan and procedures to ensure seamless transition and minimum customer service interruptions.• Implemented service continuity measures for customers SAP environments, i.e. backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.• Adhered to security standards and SAP best practices to avoid security breaches and reduced system vulnerability. Provided input to security audits (as required) and implemented the necessary corrective/preventive actions.

• Managed and provided system administration for various SAP R/3 landscape hosted in the Data Centre.• Provided SAP Basis consultancy to customers.• Performed system refresh and database upgrade for hosted SAP system.• Provided helpdesk support and data centre hosting services.

• Managed and maintained in-house SAP R/3 system.• Led technical team to provide maintenance and support to company network, PC and POS system.