Create custom smart form solutions for workflow decisions.Provide requirements, test plans, documentation, and training for new reporting and metrics systems to multiple user levels from frontline representatives to executive staff.Represent business interests, navigate challenges, and negotiate for resources in the roll out of new systems and subsequent data migrations. Consult across multiple levels of clients, managers, directors, and executives to advise of outstanding business opportunities and recommend ways forward. Author new reports, evaluating capacities for expanded data visibility and improved measurability with new metrics.Evaluate potential new hires for technical aptitude and requirement compatible behaviors. Provide for accurate and timely reporting while anticipating the changing needs of the business.

Worked as a freelance systems architect advising clients on SDLC and helping them make Data Storage Decisions. Projects include Jira/Salesforce integration system design, system and load balancing , and system design for product development.

Specific Projects: ✦ RESTful API Development: PowerSchool, Blackbaud, Senior Systems, Final Site, Whipple Hill, School Master, School Minder, Achieve, SSATB, ✦ SSO API Development with FACTS✦ Export Configuration DSL for Client Services✦ Client Site Build Import/Export/Bulk Edit Toolset✦ Data Import Tool Overhaul✦ Overhauled Entity–attribute–value model backend

Partnered directly with Writers, Designers, and Developers to create and improve requirements for client experiences. Personally investigated and responded to requirement concerns from high profile stakeholders. Developed, trained, and coordinated teams of SMEs to monitor requirement compliance. Collaborated with Developers and Project Managers on best practices and internal tools.

Collaborated with Developers internationally for issue resolution. Wrote client facing and technical manuals for software testing. Became SME for 9 software projects. Monitored requirement compliance.