Leonardo Agustin Email & Phone Number

Jakarta, Indonesia

Central Jakarta, Jakarta, Indonesia

Bacha Coffee Jakarta, Plaza Indonesia Involve with new store opening project plan, from planning, resourcing and training the man power.Create sales strategies and work plans to achieve sales targets.Implement and monitor SOP compliance for recruiting, training development, promotions, finance, stock, operations to ensure the store complies with.

South Jakarta, Jakarta, Indonesia

Bacha Coffee Jakarta, Plaza SenayanCreate sales strategies and work plans to achieve sales targets.Implement and monitor SOP compliance for recruiting, training development, promotions, finance, stock, operations to ensure the store complies with policies.Analyze needs and provide support in order to improve an effective & efficient store management.

Jakarta, Indonesia

Responsible for managing and supervising the front desk team, ensuring exceptional customer service, and providing training to new team members. Demonstrated ability to provide exceptional customer service and create positive customer experience on daily basis

Central Jakarta, Jakarta, Indonesia

East Global Services Indonesia is one of subsidary business group of Holding Royal Golden Eagle Indonesia Company providing business support and services Managing the office management team including arranging the workschedule of 16 housekeeping team members, 1 transportation officer,5 front desk officers, 5 drivers and 1 messenger.Handling internal.

West Jakarta, Jakarta, Indonesia

Managed daily operations of 22 hotel and 18 residence roomsCollaborated with all departments, including front of the house andback of the house.Reported directly all property issues & updates to stakeholders andmanaging director.Handled all daily property operational activities

Greater Jakarta Area, Indonesia

Supervised the room assignments for 62 hotel rooms including 20Superior Grand Club Rooms, 23 Deluxe Grand Rooms, 8 ExecutiveGrand Club Rooms, 7 Mayfair Club Suites Rooms, 2 Mayfair Club SpaSuites Rooms, 1 The Ritz-Carlton Suite and 1 Presidential Suite.Lead the daily operations of the Hotel Front Office with a great team..Carried out and developed the rank.

Greater Jakarta Area, Indonesia

Administered the room assignment for 139 Residences roomsincluding 26 Grand One Bedrooms, 11 Executive One Bedrooms, 48Grand Two Bedrooms, 24 Executive Two Bedrooms, 30 ExecutiveThree Bedrooms.Worked Shifts daily to perform all check-in and check-out tasks andguest administration updates,Provided a unique personal experience for guests.

Greater Jakarta Area, Indonesia

Working in many fields of Human Resources Division, such as:1. Human Resources administration 2. Employee Relations Activities3. Learning and Quality 4. Benefit and CompensationGained interviewing skills on recruiting new employees (trainee's level) with pre-screening process Ability to conducting several orientation presentations for new permanent.