Dr Leonardo Almeida Email & Phone Number

Chelmsford, Gb

London, England, United Kingdom

- Operational control and coordination of international medical and political emergency evacuations- Direct support to the Operations Director, specifically on medical matters but also accounting for the wider experience of NGS operations management- Client Integration, planning and report writing, specialist audits and reviews fitting specific medical skills and experience- Provide SME Support to NGS Business Developers including presenting to potential and current clients the company's medical operational capability and any relevant case briefs/updates- Building and maintenance of NGS's Service Providers (SP) database on Salesforce (SF). Listing SP capability breakdown by country/region, completing targeted due diligence on SP's services, distributing that knowledge to the Ops team and maintaining the relationship with that SP as closely as possible- Thorough understanding, interrogation and integration of all relevant Insurance Policies onto the database (SF) enabling accurate validation of all claims- Thorough understanding of all direct clients, contracts, services and billing amounts including Insurers, Core Businesses and Tracking clients- Oversight and coordination of security, risk, medical and evacuation audits encompassing planning, coordination and presentation phases- Provide supervision, support, and escalation options to the Tracking and Operations teams- Team lead for international healthcare assessment, medical auditing, writing white papers, country health profiles, and evacuation planning- COVID-19 global spread consultant for international travel safety advisory and providing focused studies on COVID-19 spread through specific areas of specific countries- Thorough understanding and author of selected studies for private clients in COVID-19 behaviour in specific countries (statistics, rate of spread, incidence, mortality, hospitalisation, hospital bed occupancy rates, affected population profile, etc.)

London, United Kingdom

· Day to day management of the medical operations department;· Formulating and maintaining the internal claims management processes to keep in line with external client processes;· Provision of Ad Hoc healthcare requirements specific to clients needs;· International medical risk auditing of healthcare infrastructures and reporting as a risk management tool;· Overseeing international emergency evacuation planning and writing medical emergency response plans for clients working in remote/volatile locations;· Managing departmental budget for the medical operations department;· Ensuring FCA Compliance within medical operations surrounding medical claims to insurers and promoting an environment where TCF is adhered to;· Setting up and maintaining claim submission processes to service providers in line with agreed service level agreements;· Contract negotiation with new and existing service providers, ensuring the best value for our clients;· Encouraging and promoting processes that will lead to cost savings for our clients to improve claims experience;· Assessment of high cost, high complexity claims above £10,000.00 to ensure that all due diligence has been applied;· Management Reporting to the SMT Team for financial and operational performance of the Medical Department;· International business development for new and existing clients;· Compiling and maintaining medical workflows in an emergency operational context to ensure swift reaction and response to emergency medical requirements;· Standardisation of operational procedures to ensure efficiency in medical response;· Management and oversight of medical case management teams.

London, United Kingdom

- Operational control and coordination of international medical emergencies;- Direct support to Operations Manager, including: Relationship and enhancement of Service Provider (SP), completion of Service Providers Agreements (SPA) and Due Diligence Questionnaires (DDQ), Updating of SP capability statements, client integration/preparation of evacuation plans, overlay updates, and detail;- Client Integration, plan and report writing, specialist audits and reviews that fit specific skillsets and experience;- Thorough understanding, interrogation and integration of all relevant Insurance Policies onto the database (Salesforce) enabling accurate validation of any & all claims;- Thorough understanding of all direct client, contracts, services & billing amounts including Insurers, Core Business and Tracking clients;- Oversight and coordination of security, risk, medical and evacuation audits encompassing planning, coordination and presentation phases;- Provide supervision, support and escalation options to the tracking operations team.

São Paulo E Região, Brasil

• Supervise administrative healthcare operations for Brazil’s largest nonprofit self-management provider with ~10K employees and 1M users.• Organize medical care flows from CASSI units throughout Brazil, as well as authorize and release special surgical materials, high-cost drugs, chemotherapy, home care treatments, patient transport and on-site audits.• Develop and evaluate regulations that govern physicians' conduct, auditing processes, as well as hospitals' payment functions, medication releases and purchase of costly surgical materials.• Review and approve appeal cases examined by medical specialists, nurses, pharmacists and administrative staff from the division.• Liaise directly with Brazil’s National Health Agency (ANS) to execute healthcare systems' information exchange (TISS) demands that relate to the medical regulation sector.

Brasília E Região, Brasil

⦁ Regulated and authorized medical procedures, including special surgical high-cost materials, ensuring cost and procedural regulatory compliance.⦁ Oversaw health assistance programs.⦁ Performed billing audits with efficiency and accuracy.⦁ Analysis of administrative processes with issuing opinions related to the medical area.⦁ Assessed statutory rules, audit manuals, and company policies for alignment with medical regulations.

Brasília E Região, Brasil

• Managed healthcare operations for a Brazilian nonprofit self-management care provider with ~10K employees and 750K users.• Regulated and authorized medical and dental procedures, including processes involving the use of high-cost surgical materials.• Audited medical bills, along with numerous dental, health assistance, medical and administrative programs and processes.• Conducted site audits with Regional Managers to evaluate and command actions proposed by the company’s Executive Board.• Facilitated service provider (hospital) visits to introduce actions and analyze services provided to users.• Formulated and implemented a web tool application used to monitor national hospital admissions.• Produced and introduced a system that reviewed app data essential to the medical field; done in conjunction with specialist personnel from other companies.• Reviewed statutory rules and audit manuals, as well as company policies specific to medical regulations and standards.

Brasília E Região, Brasil

⦁ Acting in the outpatient services department and Health Board of the Federal Court of Justice - I Region - Brasília - DF.

Brasília E Região, Brasil

⦁ Outpatient and emergency services.

Brasília E Região, Brasil

⦁ Acting as an expert physician, Ophthalmology, in the expertise unit of Brasilia's Air Force Hospital - HFAB.⦁ Doctor on call in emergency unit.⦁ Auditor of contract between Brasilia's Air Force Hospital and Prisotica LTDA.

Brasília E Região, Brasil

⦁ Acting as an expert physician, Ophthalmology, in the expertise unit of Brasilia's Air Force Hospital - HFAB.⦁ Doctor on call in emergency unit.

Brasília E Região, Brasil

⦁ Ambulatory and emergency service.

Brasília E Região, Brasil

⦁ Supervisor and coordinator of medical and technical services.⦁ Physician of the company, acting in patient ground evacuation services (mobile ICU unit/ambulance).⦁ Acting in public or private events as a team leader, responsible for urgent and emergency medical service stations.

Brasília E Região, Brasil

Internship during medical school, aimed at providing information and emergency assistance (call center) to cases of legal or illegal substances abuses, poisonings and venomous animals accidents.

Post-Baccalaureate Studies, Health Strategic Management For The Executive Manager

Miami, FL - USA

Bachelor Of Medicine, Bachelor Of Surgery - Mbbs, Medicine

Brasilia - DF - Brazil

Aperfeiçoamento, Leadership Excellence

Disney’s Approach to Leadership Excellence, Orlando, FL - USA.

Aperfeiçoamento, Gestão De Pessoas Com Ênfase Em Liderança Organizacional, Orlando. Fl - Usa

Activities and Societies: Experiência adquirida em visitas técnicas realizadas na Florida - USA, às seguintes empresas: Mayo Clinic.

Diploma, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Goiania, GO - Brazil