Leonardo Black Email and Phone Number
Leonardo Black work email
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Leonardo Black personal email
Detail-oriented Project Manager and Quality Assurance Specialist with a strong background in data analysis. Adept at requirement analysis and crafting effective test cases, I excel in simplifying complex issues and fostering clear communication with stakeholders. Proficient in Jira and other project management tools, I ensure streamlined task management and efficient workflows, driving the delivery of exceptional results. Bilingual in English and Spanish, I am committed to contributing to the seamless execution of IT projects in British Columbia.
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Project ManagerMiipe Quality Solutions Feb 2022 - PresentKelowna, British Columbia, Canada- Ensured comprehensive testing coverage and high-quality deliverables by reviewing the design, test planning, development, and execution of the Testing Life Cycle- Improved user experience across platforms by leading the development of the company’s website and ensuring adherence to web accessibility standards- Ensured effective delivery of project components and met client requirements by collaborating closely with business analysts, operations teams, and developers, while maintaining strong relationships - Achieved comprehensive testing coverage and alignment with project objectives by writing and executing end-to-end (E2E) test cases based on user stories -
Client Care Team MemberSun City Physiotherapy Jun 2024 - Aug 2024Kelowna, British Columbia, Canada- Managed dynamic priorities and re-evaluated tasks continuously to adapt to the evolving needs of the clinic.- Facilitated high-level interaction with various stakeholders, including the public, clients, clinic team members, clinicians, and senior management, ensuring seamless communication and collaboration. -
Quality Assurance & Bi LeadTeleperformance Jan 2020 - Jan 2022Bogota,D.C., Capital District, Colombia- Identified and addressed operational challenges by conducting root cause analysis and creating detailed reports- Improved team performance by 15% by managing a team of 11 QA analysts and implementing continuous improvement actions -
Quality Assurance & Bi AnalystTeleperformance Colombia Jun 2019 - Jan 2020Bogotá D.C. Area, Colombia- Improved service quality by auditing interactions and providing detailed feedback- Increased reporting efficiency by creating automated weekly quality reports
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Customer Service AgentTeleperformance Colombia Nov 2018 - Jun 2019Colombia- Enhanced customer satisfaction for US clients by providing dedicated email support- Boosted team performance by serving as a floor support agent
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EntrepreneurBlack Concept Sas Jan 2017 - Oct 2018Bogotá D.C. Area, Colombia- Launched and managed a start-up specializing in 3D modeling, architectural projects, product design services, as well as 3D printing and finite element analysis.- Achieved business growth by developing and implementing company strategies, including acquiring new customers and establishing 3D printing standards.
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Product EngineerMitsubishi Motors Corporation Oct 2012 - Oct 2014Barcelona, Anzoategui, Venezuela- Ensured product quality by reviewing design changes and auditing faulty units.- Improved production efficiency by creating automated files for part list changes and supervising GNV modifications -
Project EngineerIngeniería Cardón, S.A. (Icardon) Oct 2011 - Oct 2012Lecheria, Edo. Anzoategui- Achieved accurate project outcomes by reviewing requirements and selecting appropriate parts and equipment specifications for industrial projects, including an industrial clinic project, using insights from similar projects and scope-specific needs.- Enhanced engineering documentation quality by creating and reviewing reports, worksheets, drawings, and isometrics in compliance with company-established templates and project requirements.- Ensured project compliance and industry best practices by conducting research and analysis of relevant rules and standards.- Ensured technical accuracy and adherence to project requirements by creating and reviewing technical drawings for pipe systems.
Leonardo Black Skills
Leonardo Black Education Details
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Engineer
Frequently Asked Questions about Leonardo Black
What company does Leonardo Black work for?
Leonardo Black works for Miipe Quality Solutions
What is Leonardo Black's role at the current company?
Leonardo Black's current role is Project Manager | Quality Assurance Specialist | Data Analysis Expert | Bilingual (English/Spanish).
What is Leonardo Black's email address?
Leonardo Black's email address is le****@****tel.com
What schools did Leonardo Black attend?
Leonardo Black attended Universidad Simón Bolívar.
What skills is Leonardo Black known for?
Leonardo Black has skills like Technical Drawing, Catia, Autocad, Solidworks, Microsoft Excel, Microsoft Word, Sap, Automotive, Standards Compliance, Mechanical Engineering, Ansys, Piping.
Who are Leonardo Black's colleagues?
Leonardo Black's colleagues are Nikita Patel, Jordan Hopper, Christopher Boothe Csm, Hoang Vu Pham, Istqb, Mohammad Hani Dakkak, Rutu Shah Csm®, Pmp®, Bhoopal Singireddy.
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Leonardo B.
Consultor ■ Data Protection Officer Pela Exin (Dpo) ■ Cyber & It Security Exin ■ Mba Em Segurança Da Informação ■ Mba Em Gestão Ti ■ Membro Ap®Rio De Janeiro, Brazil -
leonardo Black
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