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@iquotexpress.com
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Leonardo Brown is listed as Senior Engineering Project Manager at iQuoteXpress at iQuoteXpress, a with 22 employees, based in Panama. AeroLeads shows a work email signal at iquotexpress.com and a matched LinkedIn profile for Leonardo Brown.
Leonardo Brown previously worked as Senior Engineering Project Manager at Iquotexpress and Corporate Trainer & eLearning Consultant at Selina. Leonardo Brown holds Bachelor, Computer Sciences from Universidad Interamericana De Panamá.
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Highly effective professional with proven expertise in facilitation solutions that maximize performance and development in individuals through engaging solutions such as trainings, coaching and mentoring. Excellent public speaker with diverse and extensive professional experience creating value and delivering results. Passion for technology and new ways of improving old fashion processes.Qualifications include:• Change – Performance Management• Presentation Skills – Training and Development• Management and Employee counseling – Coaching• Strong organization, project Management• Handle Complexity – Initiate solutions• Proactive quality service• Enthusiasm for motivation – Leading People• IT Training Delivery .Process Improvement (Lean)
Listed skills include Program Management, Training, Training Delivery, Leadership, and 16 others.
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Analyze and define the scope of software implementation Lead software implementation projectsAssist the Sales group on technical requirements for implementationCoordinate and deliver training on new implementationsLead and coordinate the execution of tasks with programing and support group
Panama
Provide advice and guidance to Business Units and Departments on Learning and Development solutions for teamsDevelop Corporate Training Solutions in Leadership, Coaching, Project Management and other areas to a variety of Business Units in all regions Manage and coordinate all tasks related to the Learning Management System of the OrganizationDeliver Leadership Training for Admin Roles.
Panama City, Panama
• Provide business leaders with advice on strategies for e-Learning in their organizations• Guide organizations on the creation of custom digital content based on needs• Advice employees on the best solutions for self & social learning to enforce and develop skillsAccomplishment: Launch an new social eLearning Platform for HPE Latin-American
• Advice Senior Management on strategic initiatives to develop skills for engineers based on needs.• Provide Advice on the hiring and onboarding process to technical support techniciansAccomplishments: Lead, design and Implement hiring process improvement using Lean Six Sigma techniques in order to reduce attrition rates and predict new hires performance for technical support agents, having an annual saving of over $70,000.00
.Responsible for design, implement and manage IT training programs . Develop programs and best practices to identify developmental needs. .Provide on-going consultation on training and development research, learning theory, motivation theory, and new materials, methods, and techniques.Accomplishments:Lead, design and Implement hiring process improvement using Lean Six Sigma techniques in order to reduce attrition rates and predict new hires performance for technical support agents, having an annual saving of over $70,000.00Designed training curricula for Dell Gold Technical support engineers
Monitor Technical phone agents to ensure customer service and provide appropriatecoaching in order to improve weak areas.
Responsible for providing telephone/email/chat and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.), and software. Answers questions about installation, operation, configuration, customization, and usage of assigned products. Verifies warranty entitlement. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation.
Coordinate the entire logistic of the transportation operations for maritime containers traffic.
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Leonardo Brown works for iQuoteXpress.
Leonardo Brown is listed as Senior Engineering Project Manager at iQuoteXpress at iQuoteXpress.
AeroLeads has found 1 work email signal at @iquotexpress.com for Leonardo Brown at iQuoteXpress.
Leonardo Brown is based in Panama while working with iQuoteXpress.
Leonardo Brown has worked for Iquotexpress, Selina, Hewlett Packard Enterprise, Dell Inc., and Dell Inc.
You can use AeroLeads to view verified contact signals for Leonardo Brown at iQuoteXpress, including work email, phone, and LinkedIn data when available.
Leonardo Brown holds Bachelor, Computer Sciences from Universidad Interamericana De Panamá.
Leonardo Brown is listed with skills including Program Management, Training, Training Delivery, Leadership, Computer Hardware, Team Leadership, Customer Service, and Project Management.
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