Document Management Solutions ConsultantDocument Management Project ManagementDocument Management Consultant ServicesDocument Management Professional ServicesDocument Management Imaging and Workflow DevelopmentDocument Management Batch File Conversions to PDFDocument Management Search & Retrieval SolutionsDocument Management Business Process AutomationDocument Management Software Development Document Imaging Software DevelopmentDocument Imaging Workflow DevelopmentDocument Imaging Solutions ConsultantDocument Imaging Project Management & ConsultingDocument Imaging Backfile Scanning ServicesDocument Imaging Batch File Conversions to PDFContent Management Solutions ConsultantContent Management Software DevelopmentContent Management Project ManagementContent Management Consultant ServicesContent Management Professional ServicesContent Management Automation & Workflow DevelopmentContent Management Conversion Services Project ManagementContent Management Search & Retrieval Solutions

responsible for assisting customers in US and supporting the company line of product and services. The assistance includes: -Analysis, design and Implementation of solutions that uses a variety of product such as: Convera’s RetrievalWare, Fast Search, and ConceptSearching Search Engines, Workflow and Imaging solutions.-Technical support on site, online or via email-Professional services

As a contractor, Leonardo worked as member of Search Technologies and FAST Search Enterprise Integration Service Group assisting customers on site in designing and implementing Enterprise Search Solutions in a variety of products such as; FAST Data Search, Impulse, and InStream. My duties at FAST were mainly focused in providing the necessary support for two potential FAST Impulse customers: Stuller (jewelry wholesale company) with more that 250,000 products, and Penguin (publishing company) with more that 20,000 books. I also was in charged of implementing FAST Data Search product for Spherion, a full service recruitment and staffing agency for all employment needs with more than 1.5 million subscribers.

As a contractor, I worked as member of Convera Integration Service Group assisting customers on site or by telephone support on specific projects. I successfully assisted and established an excellent relation with a large number of customers such as: The Word Bank, Goldman Sacks, United Airlines, Booz Allen, Honeywell, Amgen (Puerto Rico, Colorado and California), Random House, The FDA, Johnson & Johnson, Wyeth, UCOP, The DNFSB, The City of Oklahoma City, The City of Mountain View, among others.I have an extensive experience in Excalibur EFS Fileroom migration to RetrievalWare. Extensive experience in configuring and customizing Convera’s RetrievalWare data sources such as: Electronic Filerooms, File System, MS Exchange, Spider Crawler and RDBMS. He also has an extensive experience in setting up and configuring Kofax Imaging Products

Responsible for providing technical support to the US and Latin America market who experiences difficulties in the use of the company solutions or equipment/hardware, problems in their operation, or setting up special configurations for particular job tasks. This activity also included the designing of specific imaging solutions for the client’s data storing and retrieval need.

Responsible for managing projects upon their completion, presales support, products training, and coordination of the technical support group activities. I assisted the sales group in products presentation, pilot projects, and proposals for new and existing customers. He also represented the company in seminars and conferences helping people to understand the technology and the benefits of using these concepts in different areas of the market.Responsible for providing technical support to clients who experienced problems in the use of company’s computer software or hardware, problem in their operation, or problems in setting up special configuration for special tasks. The work was focused in assisting customers in CAD, Imaging, GIS, search and retrieval applications such Autocad, ScanWork from Xerox, Mapinfo, Excalibur EFS.

Design, develop and implementation of a FoxPro application to assist the Oil Industry managers in the project planning decision-making process. The solution helps decision makers to analyze the cost effectiveness of the company projects in the present and the future