• Delivering excellent customer service whilst promoting company values and strategy• Ensuring all team members are fully trained and recruiting new team members • Gaining maximum output from labour and budge• Scheduling and chairing regular team meetings and business reviews • Managing procurement of goods and maintaining efficient supplies• Monitoring supplier forecasts, managing vendor KPIs and inventory levels

• Analysed sales and financial figures, exploring routes for improvement and setting performance targets• Ordered stock to ensure that levels are efficient• Kept health, safety and hygiene standards to the highest levels at all times• Led and motivated teams to ensure high levels of customer service• Maintained brand compliance in all aspects of customer service and operations• Liaised with management on regular weekly basis to review performance of business units with… Show more • Analysed sales and financial figures, exploring routes for improvement and setting performance targets• Ordered stock to ensure that levels are efficient• Kept health, safety and hygiene standards to the highest levels at all times• Led and motivated teams to ensure high levels of customer service• Maintained brand compliance in all aspects of customer service and operations• Liaised with management on regular weekly basis to review performance of business units with respect to turnover forecasts, margin, costs and expenditure Show less

• Provided training and refresher courses in food preparation and hygiene• Prepared large functions for over 300 people• Roster management for brigade of 10 chefs• Advised on H&S audits alongside restaurant management team

• Creating weekly menus, running all sections, and ordering stock to maintain the high level of fine dining