Leonardo De Luca Email & Phone Number

Omaha, NE, US

Louisville, Kentucky, US

• Leadership and Team Development: Overhauled backlog management and implemented a prioritized workflow, boosting team efficiency and productivity. Fostering a high-performance culture through mentoring, ownership, and.
• Strategic Platform Architecture: Assisting in transitioning from a monolithic to a microservices architecture, enhancing scalability, reliability, and security. Led major infrastructure upgrades, including Redis and.
• Observability: Enhanced operational practices by refining alerting thresholds and implementing APM with OpenTelemetry, reducing alert fatigue and speeding up incident response.
• Cross-Team Collaboration: Working with development and technical support teams to align platform solutions with business needs. Facilitating cross-functional collaboration, driving successful project outcomes.
• Cost Management and Optimization: Used Kubecost for expenditure reporting and analysis, identifying cost-saving opportunities and planning cost optimization strategies for efficient resource use.
• Continuous Improvement: Integrated Agile methodologies into project management, improving sprint cycles, deliverables, and processes.

Lincoln, NE, US

• Servant leader of a fully remote DevOps team, focused on empowering the business to make software changes safe, effective, and open
• Prioritization of initiatives, including addressing RCAs, technical debt repayment, and working on new projects
• Utilizing Agile / Lean principles to help the team focus on high priority initiatives and limit work in process
• Mentoring engineers, fostering architectural discussions to incrementally build capability
• Working closely with the Security team to address potential infrastructure vulnerabilities
• Removing blockers of business leaders by building strategic relationships within the organization and prioritizing their needs effectively

• Identify growth opportunities for team members within the department or company
• Lead recruiting, selection, orienting, and training process for new team members
• Clearly communicate job expectations and plan, monitor, and appraise job results
• Provide frequent, regular performance feedback to employees to support their success
• Establish team policies, procedures, and standards
• Forecast requirements, prepare a budget, schedule expenditures, and analyze variances

• In charge of daily team stand-ups
• Liaison to the development team, attending development stand-ups
• In charge of providing documentation and attending interviews with auditors
• Point of contact of the Technical Operations team in Director’s absence
• Participant of the Vulnerability Remediation effort
• Establishing disaster recovery

• In charge of server provisioning and configuration (OS: RHEL 5 & 6, AIX 6.1)
• Work with application developers and DBAs for deployment and configuration of applications according to specs provided
• Deployment of monitoring systems (Nagios, Big Brother / Xymon)
• Working on transition to configuration management software (Ansible)
• Troubleshooting application issues
• Documentation of standard procedures in internal wiki

Dublin 2, IE

• Middleware L2 support of over 300 applications running on Windows Server or Unix (HP-UX, AIX, Solaris, RedHat)
• Ticket management with HP OpenView Service Desk, Request Tracker and BMC Remedy Mid-Tier according to SLA
• Development and maintenance of application deployment scripts (BASH, KSH)
• Documenting incidents' status or resolution on ticketing tools
• Reporting following shift on pending issues
• Escalation of incidents to L3 as needed according to SLA

• Troubleshooting issues in the infrastructure of the company (hardware, software, mobile, peripherals, etc.)
• Setup of workstations; OS installation and application configuration for developers (Windows, OSX, GNU/Linux)
• Deployment of monitoring systems to track resources usage following developers' requests (Nagios, Ganglia, Munin)
• Deployment of continuous integration technology (Atlassian Bamboo)
• Maintenance of servers (CentOS/RedHat, Ubuntu/Debian) with and without virtualization (OpenVZ)
• Installation and maintenance of ticket management tools Trac and Redmine

AR

• Installing, configuring and maintaining various CMS (Joomla, Wordpress, vBulletin, MediaWiki, Drupal, etc.)
• Maintenance of CentOS servers
• CMS Database management (MySQL)
• Backup management
• Implementation of middle-layer solutions (nginx, Memcached)
• Installation and configuration of LAMP setups

Literary, Technical And Scientific Translator, Language Interpretation And Translation

Business Oriented High School, High School/Secondary Diplomas And Certificates