Leonardo Ferri Mauro (Leo) Email and Phone Number

• Agile leadership in the project responsible for the hub of the global device support ecosystem amongst IBM, Business Partners and Customers.• Migration of complex system modules to the cloud, resulting in significant cost savings.• Exceeding of the corporate High Availability Goal "Level 1" through robust release and risk management.• Built of cross-functional and self-managing Scrum Teams, fostering skill sharing and team empowerment.• User stories management with transparency, facilitating inspection and adaptation.• Scrum and Kanban applied in context of collaboration with multiple Agile squads in the organization.• Engaged international clients directly for alignment and negotiation, acting as Proxy PO.• Boosted performance of individuals in a recovery program, as evidenced in company metrics.• Planned and coordinated critical changes in complex production environments with external teams engagement.• Served as Tech Advisor, contributing with insights and guidance in software architecture to Development team.

• Produced and conducted periodic workshops for the community of Agilists, tackling various topics with dynamics and debates.

• Led a Portfolio of 5 Critical Software Products increasing Velocity of the integrated Squads.• Coached four Product Owners in Agile and represented them as Proxy PO at customers and stakeholders.• Built self-managing and cross-functional teams within Scrum ceremonies (Planning, Daily, Review and Retrospective).• Meet the Sprint Goal each iteration delivering usable product increments outstanded in the customer safistaction rate.• Implemented agile techniques such as user stories, backlog refinement, OKR, social contract, Burn-down chart and velocity tracking.• Acted as a servant leader, Agile coach, facilitator, career mentor, impediment remover and technical advisor.

• Coordinated production changes in complex environments requiring high availability for systems based on Web Service REST, SOAP and Mainframe MQ/CICS technologies.• Built of B2B Web Services integrations through IBM Data Power technology.• Developed the new communication interface between Lenovo Japan and IBM on-site in Tokyo.

• Mentored 30 new members of IBM Brazil newly arrived from the market.• Built team integration, provided technical training and guidance as focal point of company processes and culture.• Led the transfer of IBM Canada systems to IBM Brazil on-site in Toronto.• Developed software for Mainframe (IBM z/OS) using PL/I, REXX and JCL languages.

• Developed software for Mainframe, Java and Delphi in various projects for IBM USA and Brazil.