Leonardo Gil Email & Phone Number

Mississauga, Ontario, Canada

Collected, cleaned, and analyzed data from internal systems and external databases, ensuring accuracy and supporting efficient transportation operations.Assisted in developing basic reports and visualizations, using statistical techniques to identify trends and optimize freight routing and resource allocation.Collaborated with internal teams and customers.

Mississauga, Ontario, Canada

Improving Image Processing Models

Mississauga, Ontario, Canada

Bogota, D.C., Capital District, Colombia

• Spearheaded the creation and analysis of weekly Power BI reports, leveraging advanced data analysis techniques to provide actionable insights for Sales Representatives, significantly improving decision-making efficiency.
• Developed data-driven projections and behavioral analyses, demonstrating strong analytical skills to identify patterns and discrepancies, leading to a 2% increase in Contract Capture Rate (CCR)
• Maintained and actively utilized real-time planning information, ensuring informed and consistent follow-ups with Sales Account Representatives in the CALA Region. This enabled the implementation of cohesive sales.

Bogotá, Bogotá D.C. Department, Colombia

• Streamlined personnel logistics and scheduling based on work orders, ensuring flawless task execution and real-time monitoring, contributing to maximized operational efficiency through data-driven practices.
• Optimized personnel workloads and locations by leveraging data-driven insights, demonstrating exceptional data analysis and decision-making skills to significantly enhance service framework efficiency.
• Established and maintained comprehensive procedural documentation within Salesforce, demonstrating proficiency in CRM systems and data governance.
• Utilized software tools and computer hardware expertise to effectively manage a remote-based operational environment, showcasing the application of data management skills in leveraging technology for optimal.

Bogotá D.C. Area, Colombia

• Diagnosed and resolved technical issues related to video surveillance systems, including cameras, software, and network connectivity.
• Provided remote assistance via phone, email, and chat to answer customer inquiries, guide them through troubleshooting steps, and escalate complex issues when necessary.
• Assisted customers with installing and configuring surveillance systems to meet their specific needs and ensure optimal performance.
• Effectively communicated with customers from diverse backgrounds, explained technical concepts in a clear and concise manner, and maintained a positive and professional demeanor.

Sincelejo, Sucre.

Young researcher for the high-level training project, from the government of Sucre (Colombia). Development of a research called “Characterization of the logistics operations in the supply chain of yam in the Sucre Department”; trainer for other’s higher education institutions research groups in Sucre; monthly research progress reports; advanced operation.

Puerto Berrio, Antioquia

Hired by ISMOCOL S.A. to support the inclusion of Emergency Response System equipment from OCENSA in the Puerto Berrio Base in order to create and update maintenance routines. Responsibilities included: Advanced operation of Excel and SAP PMCreating and updating maintenance routines for some of the emergency response system (a.k.a. S.R.E)

Coveñas, Sucre.

Hired by ISMOCOL S.A. to support the inclusion of Emergency Response System equipment from OCENSA in the Puerto Berrio Base in order to create and update maintenance routines. Responsibilities included: Advanced operation of Excel and SAP PMCreating and updating maintenance routines for some of the emergency response system (a.k.a. S.R.E)

Coveñas, Sucre.

Supportive role for the Maintenance division in the Coveñas Terminal, operated by OCENSA. My responsibilities included: Creating and editing for both maintenance notifications and orders; creating biweekly and monthly maintenance reports to be presented to the maintenance professionals; advanced operation of Excel and SAP PM; creating and updating.

Sincelejo

Teaching assistant for Differential Equations, in both Engineering groups of the Faculty

Postgraduate Degree, Big Data Analytics

Environmental Management Specialist

Bachelor Of Engineering - Be, Industrial Engineer, 4.35

Training as an Industrial Engineer. GPA 4,35/5,0. Start: July 2010, Completion: May 2015, Graduation: June 2017.