Responsible for quickly and positively impacting the customer's real and perceived value of a relationship with CA by leveraging best practices in solution development, design and deployment, Understanding the technology and business requirements and how to bridge them creating customer value.Develop trusted and influential relationships with the technical decision-making and decision-influencing customer contacts (including the CIO or CTO) and provide technical perspective and guidance for the customer's business executive level contacts.

Responsible for providing specialized knowledge of the CA solutions and validate them from the financial and technical point of view to customers and business partners, providing value in the contexts of business and IT objectives. Teamwork with colleagues from sales, presales and related roles to lead sales opportunities from the identification and qualification until its closure, developing and leading from the technical point of view efficient sales strategies.Development and presentation of custom solutions, addressing the specific technological needs of each client, showing the benefits of CA products compared to the competition and additionally introducing state of the art solutions to the market.Experience in the CA’s IT Service Management and Infrastructure Management solutions, such as Service Desk Manger, CMDB, Support Automation, Knowledge Tools, Service Catalog, IT Client Manager, IT Asset Manager, Infrastructure Management, Application Performance Management and Data Center Infrastructure Management

Pre- and post-sales Consultant in the CA’s IT Service Management SolutionsIntroduce and position the benefits of the Solutions to clients and/or install CA solutions in the customer environment.Mentoring Business Partners Consultants during proof of concept or implementations.Design architectures, install and configure CA technology to fulfill customer requirements for proofs of concept and implementations, according to the CA’s best practices.Mentoring Business Partners Consultants during proof of concept or implementations.Provide technical support when needed, resolving technical inconveniences during deployments.Conduct formal technical training to business partners or clients about CA technology.

• Planning, organization and control of activities related to software, communications and IT systems support in the entire company. • Recruitment and selection of IT Suppliers• Development of Hardware and Software maintenance plans. • Elaborate and present IT Management Reports• New technologies evaluation (Software, Hardware and Communications).