Over nine years now I work in a company that manages several services inside different organizations. Through the years, I spent most of my time creating solutions to problems and giving support to IT departments of those organizations.Concerning IT, my main strenghts are:Zabbix monitoring: - Focus in datacenter monitoring: storages, VMware, server management interfaces (iLO, iDrac, etc.), nobreaks, power generators - Creation of templates for specifics services: database monitoring, backups, antivirus, WSUS, etc. - Configuration of SLA based on services of the company - Knowledge of what is important to monitor for the company - Knowledge of when to send alerts and to whomKaspersky Endpoint management: - Instalation and configuration following best practices of the market - Mass instalation of third party applications through Kaspersky - Creation of administration console in DMZ to manage computers outside the organization's network - Managment of mobile devices - Vulnerabilities and patch management - Integration with Active DirectoryNetwork management: - Elaboration of networks based on company requisites - Configuration of routers, switches, access points and similarActive Directory (AD) management: - Creation and configuration following best practices of the market - Configuration of Group Policy Objects (GPOs)Sophos firewall management: - Configuration of Sophos firewall (policies, firewall rules, app control, IPS, VPN, ZTNA, WAF, etc.)Other IT strenghts: - Linux and Windows support - Knowledge of routing and switching, specially with Mikrotiks - Knowledge of Wireguard VPNs - Knowledge of email flow with SPF, DKIM, DMARC - Configuration of LAMP servers (Linux, Apache, MySQL, PHP) - VMware support (VMs, hosts and clusters) - Support of Veeam Backup - Creation and configuration of WSUS - Microsoft365 support (EntraID, Exchange Online, etc.)