- Installation and implementation of new Molecular systems. - Performing preventive maintenance, hardware and software upgrades and interventions of reparation. - Application and instrumentation troubleshooting by telephone and on site. - On-site customer support for software and hardware upgrade training. - Primary service and support to the defined territory and around EMEA. - Active cooperation with Application Support Specialists, Second Level Support and Commercial team. - Cooperation within the field service team, developing a positive customer relationship and achieving his satisfaction. - Italy manager for quality and compliance. - Italy Service Manager Backup.

- Installation and implementation of new Molecular systems. - Performing preventive maintenance, hardware and software upgrades and interventions of reparation. - Application and instrumentation troubleshooting by telephone and on site. - On-site customer support for software and hardware upgrade training. - Primary service and support to the defined territory and outside. - Active cooperation with Application Support Specialists, Second Level Support and Commercial team. - Cooperation within the field service team, developing a positive customer relationship and achieving his satisfaction.

Field service engineer for the followed in-vitro diagnostics products:Dasit: Sysmex Line XN (hematology), Kriptor Compact Gold (TRACE technology);Siemens Healthineers: Advia Centaur XPT (immunilogy), Sysmex CS Series (hemostasis), BN II (Nephelometer)Major responsibilities: Performing high quality installation, repair and maintenance og the instruments; performing preventive maintenance; demonstrating and completing all administration duties, mentoring and training lesser experienced staff members; Maintaining customer satisfaction; Leading the tracking and completion of district PMs

Curricular internship, during which I dealt with the design of the components necessary for the experimental tests for tracing the formability curves with subsequent study of the behavior of aluminum molded elements before and after the Green Etching treatment.