- Work with inbound leads via phone and email - Determine the applicability of its various service options- Present the most effective solution to each client’s needs- Find FairLifts' new partners- Review Lead Calls- Develop new ways to offer more value to clients.

Application analysis and equipment calculation looking to supply the client’s operational necessity;Technical guidance along with the sales of replacement parts, ensuring the customer understands both the intended function and proper usage of the component in their equipment.Assisting the sales department in all stages, from the first contact with the customer to after-sales service, with a focus on efficient monitoring of spare parts orders.Analysis of technical projects and application of parts in conveying equipment such as bucket elevators, drag conveyors, cells and buckets, as well as silo bottom valves, supplying several industrial segments, such as cement, mining, fertilizers, steel mills, pulp and paper, among others.Active use of purchasing portals, including SAP Ariba, Mercado Eletrônico, Nimbi, among others, in order to optimize the procurement process and ensure efficient supply chain management.Implementation of a dashboard to monitor sales keyperformance indicators (KPIs), exceeding annual sales targets by 50% over the last two years.