Leonardo Arantes Fernandes Email and Phone Number
Leonardo Arantes Fernandes personal email
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Graduated in Bachelor of Science in Engineering Physics at Universidade Federal de São Carlos (UFSCar), I started working at QuintoAndar, a Brazilian real-estate unicorn designed to rethink the way people feel about home.Throughout my journey, I could lead teams composed by excellent people, developing experience across Operational Activities, Customer Success, Business Analytics, and Robotic Process Automation (RPA).Although I have achieved relevant results focused on scalability, improving processes, and analytics, creating key performance indicators to decision-making, what I am proud and passionate about is to be a leader.I learned to overcome challenges, develop and guide, prioritize initiatives, and handle data, driving people towards common goals.Pursuing an MBA in Entrepreneurship at Babson College, I want to leverage the opportunities of interacting with people around the world to be acquire the entrepreneurial mindset.I believe that product development is a fundamental skill to succeed as an entrepreneur.Therefore, I am focused on having opportunities in Project and Product Management.
Creditriskmonitor
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Director Of Operations And Business StrategyCreditriskmonitor Jul 2023 - PresentValley Cottage, Ny, Us
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Product ManagerEdstruments May 2022 - PresentRedwood City, Ca, Us -
Product Operations ManagerQuintoandar Jul 2020 - Jul 2021São Paulo, São Paulo, Br● Led and grew team from 1 to 4 people, responsible for managing $28MM in annual transactions by automating processes through UiPath RPA (Robotic Process Automation) software● Launched 10+ products to Finance and internal teams, decreasing operational manual tasks by 75%, and saving $218K in annual overhead costs● Acted cross-functionally with 8+ leaders from different business units to build process flow charts, and align goals expectations, and decisions, by composing detailed product requirement documents and having weekly meetings● Designed SQL-powered dashboards for automation products to measure performance and business impact, communicating real-time results to senior executives and business leaders ● Devised product road mapping of tenants’ refund requests, reducing approval time by 75%● Created communications about payments services throughout customer journey, achieving 95% satisfaction rate and reducing operation resolution time by 50% -
Project Manager - Business AnalyticsQuintoandar Jul 2020 - Jul 2021São Paulo, São Paulo, Br• Managed team of 4 people responsible for operational key performance indicators• Performed SQL analysis in large datasets, establishing 10+ financial KPIs to guide management’s decisions• Improved customer satisfaction rates in 10-15% by running A/B testing to analyze impacts of different late fees in tenants’ invoices while maintaining a viable credit risk• Defined operational strategies to collect overdue invoices by analyzing in-depth 3 years of properties’ sales and financial processes, while reporting results to accounting and credit teams, and CFO• Led integration of Finance, Human Resources, and Legal departments of Casa Mineira, largest real estate company in Minas Gerais, acquired by QuintoAndar. Organized and communicated goals and deliverables to Project Management Office (PMO)• Created first team of overdue collections for Casa Mineira by interacting with company's directors to identify opportunities to recover $0.5M
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Payment Team LeaderQuintoandar Jan 2019 - Jul 2020São Paulo, São Paulo, Br• Managed 3 teams, total of 15 people, responsible for payments and billing process• Headed scalability of customer onboarding from 1 task/contract to 1 task/100 contracts, reducing customers’ wait time from 3 to less than a day• Designed process to improve landlords’ experience, avoiding 20% tasks and reaching 90% satisfaction rate• Conceived an action plan to increase cash flow in $250,000 by analyzing pattern of tenant's bill payments
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Operations AnalystQuintoandar Dec 2017 - Dec 2018São Paulo, São Paulo, Br• Developed new operation for termination of rental contracts, decreasing human errors by 80%• Redesigned and created KPIs in Microsoft Power BI, providing weekly reports to high levels managers
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Summer InternUniversity Of Tennessee, Knoxville Jun 2016 - Jul 2016Knoxville, Tn, Us• Participated in the Lean Entreprise Systems Program led by Dr. Rupy Sawhney• Selected to lead team of 6 students to work at BoatMate Trailers, manufacturer of customized boat trailers• Delivered simulation analysis of new product line integration, increasing revenue by $1,1 MM a year• Measured and presented assessment of bottlenecks in the current production line, impacting production by 25% of variability• Created outsourcing strategy focused on cost control, saving 20% a year -
Project LeaderPhysis Jr. Jun 2014 - Jun 2015São Carlos, São Paulo, Br• Led a group of 10+ members, teaching Microsoft Excel Courses on and off-campus• Collaborated with Marketing Department to sell internal and external courses, generating more than R$ 7,000 in revenue• Conducted project of onboarding process to initiate 9 members
Leonardo Arantes Fernandes Skills
Leonardo Arantes Fernandes Education Details
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Babson F.W. Olin Graduate School Of BusinessEntrepreneurship/Entrepreneurial Studies -
Ufscar - AlumniEngineering Physics
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University At BuffaloEngineering Physics
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Business Training CompanyGeneral
Frequently Asked Questions about Leonardo Arantes Fernandes
What company does Leonardo Arantes Fernandes work for?
Leonardo Arantes Fernandes works for Creditriskmonitor
What is Leonardo Arantes Fernandes's role at the current company?
Leonardo Arantes Fernandes's current role is Product Manager | Payments & Finance | Business Analytics | Automation | MBA at Babson College '23.
What is Leonardo Arantes Fernandes's email address?
Leonardo Arantes Fernandes's email address is le****@****ail.com
What schools did Leonardo Arantes Fernandes attend?
Leonardo Arantes Fernandes attended Babson F.w. Olin Graduate School Of Business, Ufscar - Alumni, University At Buffalo, Business Training Company.
What skills is Leonardo Arantes Fernandes known for?
Leonardo Arantes Fernandes has skills like Microsoft Excel, Seis Sigma, Microsoft Word, Microsoft Powerpoint, Growth Hacking, Startups, Marketing Digital, Empreendedorismo.
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