 Oversee daily operations of the business unit or organization. Ensure the creation and implementation of a strategy designed to grow the business. Coordinate the development of key performance goals for functions and direct reports. Provide direct management of key functional managers and executives in the business unit. Ensure the development of tactical programs to pursue targeted goals and objectives. Ensure the overall delivery and quality of the unit's offerings to customers. Engage in key or targeted customer activities. Oversee key hiring and talent development programs. Evaluate and decide upon key investments in equipment, infrastructure, and talent. Communicate strategy and results to the unit's employees. Report key results to corporate officers. Engage with corporate officers in broader organizational strategic planning.

 Provided leadership for the successful day-to-day operation of the facility Organized the Plant’s capacity and technical capabilities to meet the planned production schedules as presented by the logistics teams Took action to ensure that late production orders or urgent orders are achieved and expedited Worked closely with quality personnel to review product consistency while monitoring scrap rates to determine trends and areas of improvement Reviewed established production schedules to ensure established inventory levels are met while operating at the highest efficiency possible Coordinated the hiring and training of all manufacturing staff Monitored operation expenses and research ways to reduce costs while maintaining product quality Worked closely with the Environmental Health and Safety team to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace for our employees Maintained and support a superior safety and housekeeping program, including all timely communication initiatives Developed and execute the plant manufacturing budgets Analyzed workforce requirements Conducted performance appraisals and provide coaching and guidance to all operations employees Encouraged and promote operating in a continuous improvement environment Removed production constraints; allocate human and equipment resources and direct production employees to attain all established goals Removed waste and constraints from the production process to improve efficiencies and enhance productivity Communicated with research and development as well as product management personnel to develop new product strategies Worked with purchasing manager to develop and improve supplier relationships Monitored production performance on a daily / weekly basis and formulate corrective actions, where necessary Ensured that assembly equipment, machine tools and other equipment necessary to maintain production.

Managed and oversaw the Quality Assurance Department and inspection operations of the Division, attaining quality goals through the efficient use of resources and the ability to motivate personnel and continually improve operations. Provided the highest level of internal and external customer service, reducing by 50% internal and external DPPM.  Managed and oversaw nonconforming material and the corrective action program. Ensured compliance with ISO 9001:2000 guidelines, answers corrective actions, and implements new program guidelines and updates. Also, transitioning to ISO 9001:2015 until implementation in 2018. Managed the calibration of inspection equipment of the Division. Facilitated implementation of process control systems and statistical process control charts.  Provided process improvement know-how, methods, and conceptual expertise to teams.  Identified application opportunities for the technical / statistical tools of quality / process improvement. Compiled and reported weekly/monthly Quality Performance Statistics to Manufacturing Management.  Responsible to know and enforce all safety rules and regulations. Provided suggestions for improvement to safety and quality as they were identified. Developed the KPI system internally for all Divisions within Humanetics. Defined the Strategy Deployment inside the Division considering the framework established by the staff and stakeholders.

 Responsible for plant Operational Excellence (Lean & Quality) efforts in Reynosa, MX; High Point, NC and Regional Distribution Centers (RDC) in Ontario, CA, Desoto, TX and Tacoma, WAS.  Created a culture where production workers are the ultimate owners of product quality and continuous improvement helping them to be strong problem solvers.  Guided the implementation of the Steelcase LMS/SPS (Lean Manufacturing System/Steelcase Production System) with our Lean Journey within primary plant and other N.A. manufacturing plants and with suppliers or partnering companies.  Monitored daily operations and provided leadership for developing High Performing Processes in People/Safety, Quality, Delivery and Cost metrics.  Served as a part of the plant leadership staff; partner and consultant to manufacturing management and considered the lean & quality leader within the assigned plant. Facilitated and drove the Strategy Deployment in North America for the Reynosa & High Point Plants, as well as the RDC within Logistics. Ensured tests and procedures were properly understood, BIFMA Standards. Overviewed quality indicators (DPPMs/OTD) as well as have direct contact with customer in obtaining a better customer experience. Supported Europe initiatives to improve Quality and Lean performance throughout systems implemented in Reynosa Plant, obtaining considerable reduction of 50% on customer complaints and improving 34% our productivity. (Madrid, Spain and Strasbourg, France).

 Monitored daily operations and provides leadership for developing High Performing Processes in Quality, People, Delivery and Cost metrics.  Served as a part of the plant leadership staff; partner and consultant to manufacturing management and is considered the lean & quality leader within the assigned plant. Facilitated and drove the Strategy Deployment in North America for the Reynosa & HP Plants, as well as the RDC within Logistics. Ensured tests and procedures were properly understood, BIFMA Standards. Overviewed quality indicators (DPPMs/SPPMs) as well as have direct contact with customer in obtaining a better customer experience. Brought together staff of different disciplines and drove the group to plan, formulate and agree comprehensive quality procedures. Agreeing standards and establishing clearly defined quality methods for staff to apply. Defined quality procedures in conjunction with operating staff. Setting up and maintaining controls and documentation procedures. Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications (QAS).

 Achieved results consistently during Lean Six Sigma implementations Managed activities for Lean Coordinators, engineers, production managers and quality personnel during Lean Production System daily and weekly roll-up meetings  Leader of Lean Six Sigma activities, including program development, training activities, project leader development, and operational deployment Creation of Kaizen activities system for support of the Visual Factory. Facilitated Lean Team that made breakthrough improvements using processes, quality methodologies, and work flows to identify business process defects which eliminated non-valued added work resulting in a 65% productivity increase. Lead Process Team to develop and execute capital projects to improve plant efficiency. Developed performance metrics and benchmarks to control business continuity and report on business operations. Mentored and coached Production Teams that decreased defective rate by 10%. Member of the Lean Team that achieved a 35% productivity increase by utilizing Lean tools and techniques.  Developed and maintained product routings, manufacturing processes, working instructions and quality standards. Established/monitored equipment and process capabilities of product line.

Oversaw and directed labor and resources for various production lines to ensure on-time and under-budget completion of projects. Planned, directed, and guided manufacturing operations to ensure proper utilization of manufacturing methods. Tracked and monitored personnel activities in regard to work order instructions. Trained personnel to adhere to all schedules for preventive maintenance, timeline attainment and performance targets. Analyzed processes and implemented improvements to boost productivity levels.Highlights & Achievements: Produced 68% reduction in value stream.  Improved average processing time by 39%.  Cultivated employee interest and involvement through start-up meetings, employee suggestion system, visual boards and measurement tools.  Increased communication by developing survey process in English, Spanish and Chinese. Grew production capacity from 36.18 pieces per hour to 45 per hour. Lowered costs by reducing workforce by 46% without decreasing productivity.  Increased uptime from 91% to 98% by implementing ECC preventative maintenance program. Reduced production line space from 22,000 to 14,896 square feet without decreasing capacity.

Developed, organized and implemented project objectives and strategies to meet or exceed established tasks, budget guidelines and CFE quality standards. Created resource planning estimates to manage project workloads and to maximize productivity. Conducted research, performed statistical analyses and authored resource estimates to ensure completion of all planned projects to explain/promote/justify CFE involvement. Highlights & Achievements: Implemented Quality Management System for the Intelligent Business program that grew employee involvement in company improvement program.  Earned first place in Quality and Competitiveness Institutional division of Mexican National Quality Awards.  Coordinated OSHAS 18000 and ISO 14001:2004 International Standard certifications. Organized and directed system development and application for ISO 9001:2000 International Standard certifications.