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Leonardo Guedes Email & Phone Number

Business Planning Analyst at Avaya
Location: São Paulo, Brazil 7 work roles 2 schools
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Role
Business Planning Analyst
Location
São Paulo, Brazil
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Leonardo Guedes is listed as Business Planning Analyst at Avaya, a with 14272 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Leonardo Guedes.

Leonardo Guedes previously worked as Customer Care Specialist at Avaya and Operations Analyst at Cbre Brasil. Leonardo Guedes holds Bachelor'S Degree, Engenharia Elétrica E Eletrônica from Universidade Anhembi Morumbi.

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Avaya

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Profile bio

About Leonardo Guedes

Professional with approximately 3 years of experience in Property Management, and 4 years in technology and development of new electronic products. My professional career developed in:- Responsible for bringing new amenities to users of commercial complexes, seeking innovation, and bringing the most technological in the market, for viability and deployment;- Experience in the establishment of metrics, key performance indicators, and quality improvement processes in operations, as well as in the design of strategies and action plans, involving quality standards, productivity, and business operational results;- Support in sustainability actions, related to the reduction of energy and water consumption, recycling of materials, and composting of organic material;- Management and relationship with rightful owners, tenants ensuring the maintenance of the value of the property managed in line with approved budget plans, user satisfaction, and return of investment;- Experience in managing processes related to prospecting, infrastructure implementation, and regularization of commercial buildings, involving negotiations, interaction with internal customers and public organs;- Knowledge in managing scope, schedule, costs, budget, risks, quality, and resources (based on Scrum / FDD agile methodologies), to deliver projects according to customers expectations;- Excellence in interaction with stakeholders (suppliers, senior management, sales/marketing, quality, manufacturing, and others) concerning planning, project development, execution, and implementation;- Experience in tests involving accelerated life tests, climatic tests, and electromagnetic compatibility, in an internal laboratory or certified as IBEC, IPT, CPQD, IEE-USP, for approval and product implementation in the production line;- Support the engineering team in the adaptation and restructuring of projects, complying with the ISO9000 quality system, and product approval on CSA certifications in the ANSI2120 standard, to export products to the American and Canadian market.Leonardo Cavalcante GuedesLeonardguess10@gmail.com

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Avaya
Avaya
Business Planning Analyst
durham, north carolina, united states
Website
Employees
14272
AeroLeads page
7 roles

Leonardo Guedes work experience

A career timeline built from the work history available for this profile.

Business Planning Analyst

Current

São Paulo

Assists in the execution of business analysis, generation of period reports and management summaries, and the information management of the supporting data. Activities include: Performs established business analysis and ensures the quality of the internal team processes;Validates contracts, review renewals and scope of work for new projects; maintains customers documentation for the new implementations; Organizes and maintains data related to historical customer’s data; Assists… Show more Assists in the execution of business analysis, generation of period reports and management summaries, and the information management of the supporting data. Activities include: Performs established business analysis and ensures the quality of the internal team processes;Validates contracts, review renewals and scope of work for new projects; maintains customers documentation for the new implementations; Organizes and maintains data related to historical customer’s data; Assists in the execution of business analysis; Performs portions of analysis under supervisory guidance; Participates in cross-functional efforts where new and existing business analysis methods are to be developed; Participates in management reviews;Assist with 3rd party engagements. Show less

Jul 2023 - Present

Customer Care Specialist

São Paulo, Brasil

Create spreadsheets, word documents, and PowerPoint presentations as needed;Utilize CRM (Siebel - Snow) to record track and manage inquiries;Assist individuals seeking guidance on how to renew customer’s support entitlement;Assist and guide team members in queries regarding support processes;Document any interaction with customers in the tickets in compliance with the team guidelines;Facilitate inter-departmental communication to effectively provide customer… Show more Create spreadsheets, word documents, and PowerPoint presentations as needed;Utilize CRM (Siebel - Snow) to record track and manage inquiries;Assist individuals seeking guidance on how to renew customer’s support entitlement;Assist and guide team members in queries regarding support processes;Document any interaction with customers in the tickets in compliance with the team guidelines;Facilitate inter-departmental communication to effectively provide customer support;Maintain a professional level of service and confidentiality of member's information by following federal HIPAA regulations;Interact and promote communication between all areas of the company. Show less

Dec 2021 - Jun 2023

Operations Analyst

São Paulo E Região, Brasil

Property management in buildings triple and double-A;Assistance in managing all contracts and services related to maintenance and technical part of the building (HVAC, BMS, ETE, CCTV, civil, electrical, hydraulic, and elevators);Support the building on sustainability actions related to reducing energy and water consumptions;Development of operation, maintenance, and contingency plans procedures;Support in the development of the management report focusing on the areas of… Show more Property management in buildings triple and double-A;Assistance in managing all contracts and services related to maintenance and technical part of the building (HVAC, BMS, ETE, CCTV, civil, electrical, hydraulic, and elevators);Support the building on sustainability actions related to reducing energy and water consumptions;Development of operation, maintenance, and contingency plans procedures;Support in the development of the management report focusing on the areas of electrical, automation, and building maintenance;Realization of different budgets (OPEX and CAPEX), always equalized and with transparency. Search for new suppliers and different products with better cost-benefit;Management of telecommunications concessionaires and local energy distributors;Monthly report based on KPIs, providing as required corrections for non-conformities, process steps, and scheduled tasks;Enquiry and certification of current contracts/additives;Monitoring and archiving of service order;Support the financial area (account entries in the GoSoft system of purchase orders and invoices);Hiring and monitoring retrofit/renovations of external and internal works of the building;Organization and mapping of all mandatory documentation;Elaboration of a technical memorandum. Show less

Jan 2018 - May 2019

Engineering Intern

São Paulo E Região, Brasil

Analysis of new technologies and technical resources of new supplier options for processes and equipment; Search for amenities for users; Support in the implementation of operational procedures in new buildings; Manage and work on bidding for essential condominium services;Analysis and development of commercial quotations for service and equipment supplies.Opening of the Competition Process (RFP);Contact with suppliers (Negotiating Prices and Deadlines);Participation… Show more Analysis of new technologies and technical resources of new supplier options for processes and equipment; Search for amenities for users; Support in the implementation of operational procedures in new buildings; Manage and work on bidding for essential condominium services;Analysis and development of commercial quotations for service and equipment supplies.Opening of the Competition Process (RFP);Contact with suppliers (Negotiating Prices and Deadlines);Participation in meetings / technical visits with suppliers;Analysis and equalization of commercial proposals;Documentation analysis of suppliers participating in the bidding process. Show less

Sep 2016 - Dec 2017

Engineering Intern

São Paulo E Região, Brasil

Support in the development and monitoring of NPIs (electronic controls / electronic boards), from conception to implementation and launch. Main customers: Whirpool and Electrolux;Certification tests meeting international safety standards (IEC, UL & CSA) and sustainability, such as RoHS (Restriction of Hazardous Substances) and REACH;Quotation and review of all technical documentation of the devices;Development of new manuals for the portfolio products.

Jun 2014 - Jun 2016

Electronic Test Technician

Eurotronics Montagens Eletrônicas

São Paulo E Região, Brasil

Realize all tests using a Manufacturing Defect Analysis machine;Quality reports with all corrections needed on the final product;Corrective and preventive maintenance of electronic equipment;Preparation of technical documents referring to activities and / products, including work instructions, technical bulletins, drawings for other areas of the company regarding works and / products.

Jun 2013 - May 2014

Intern

Eurotronics Montagens Eletrônicas

São Paulo E Região, Brasil

SMT machine operator (model SMD SAMSUNG SM310);SMT automatic printer operator (SCREEN PRINTER model - A6);AOI (Automatic Optical Inspection) machine operator.

Feb 2012 - Jul 2013
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2 education records

Leonardo Guedes education

Bachelor'S Degree, Engenharia Elétrica E Eletrônica

The course is fully focused on operating in the broad field of electronics, developing skills in planning, designing, manufacturing.

High School - Technical, Electronic Technician

The Electronic Technical Course aims to enable professionals to develop electronic circuits, integrated electronic systems, and perform.

FAQ

Frequently asked questions about Leonardo Guedes

Quick answers generated from the profile data available on this page.

What company does Leonardo Guedes work for?

Leonardo Guedes works for Avaya.

What is Leonardo Guedes's role at Avaya?

Leonardo Guedes is listed as Business Planning Analyst at Avaya.

Where is Leonardo Guedes based?

Leonardo Guedes is based in São Paulo, Brazil while working with Avaya.

What companies has Leonardo Guedes worked for?

Leonardo Guedes has worked for Avaya, Cbre Brasil, Robertshaw, and Eurotronics Montagens Eletrônicas.

Who are Leonardo Guedes's colleagues at Avaya?

Leonardo Guedes's colleagues at Avaya include Dave Render, Syed Siraj Uddin, Tarsha Wilson, Yogesh Khuje, and Ozor Okpah.

How can I contact Leonardo Guedes?

You can use AeroLeads to view verified contact signals for Leonardo Guedes at Avaya, including work email, phone, and LinkedIn data when available.

What schools did Leonardo Guedes attend?

Leonardo Guedes holds Bachelor'S Degree, Engenharia Elétrica E Eletrônica from Universidade Anhembi Morumbi.

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