Leonardo Chaves Email & Phone Number

State Of São Paulo, Brazil

Sumaré, São Paulo, Brasil

Dedicated professional in the implementation, monitoring, and improvement of quality management systems, ensuring compliance with standards and regulations, promoting continuous improvement and operational excellence. Responsible for internal audits, non-conformance management, IATF recertifications, and process audits, with a focus on customer satisfaction and meeting the organization’s quality objectives. Currently, I am part of the regional quality system team for ZF plants in Brazil.

Limeira E Região, Brasil

As a Senior Project Quality Engineer, I led the implementation and management of quality processes with a focus on excellence and innovation. I'm specialist in APQP (Advanced Product Quality Planning), I developed and coordinated strategies to ensure product quality and compliance from development to production. I worked directly with cross-functional teams to meet customer requirements, optimizing processes and proactively resolving quality issues. My results-oriented approach aimed at continuous improvement and customer satisfaction. Highlights: 🚀 Launches of new safety technologies 📊 Development of dashboards for APQP and PPAP.

Rodovia Santos Dumont, 63,5 13054-990 - Campinas - Sp

I worked on product changes, coordinating all phases of the project from idea conception and proposal validation to implementation. I focused on cost reduction projects, ensuring that the solutions also strictly met technical standards and customer requirements. I promoted efficiency and innovation at every stage of development. Highlights: 💰 Implementation of cost reduction projects in automotive electric machines.

Rodovia Santos Dumont, 63,5 13054-990 - Campinas - Sp

I worked in project quality management, ensuring compliance with standards and requirements from conception to delivery. I focused on implementing and monitoring quality control processes, conducting audits and analyses to ensure excellence and customer satisfaction. I promoted continuous improvements and proactively resolved quality issues. Highlights: 📈 Implementation of quality control strategies that resulted in significant process improvements and increased customer satisfaction, using the QRQC tool.

Rodovia Santos Dumont, 63,5 13054-990 - Campinas - Sp

I worked in warranty management related to failures returned from automotive fields, dealing directly with customer service and problem analysis. I focused on identifying and resolving failures, coordinating resolutions with technical teams, and ensuring that solutions met quality standards and customer satisfaction. I promoted continuous improvement of warranty processes and ensured a quick and effective response to customer issues. Highlights: 🚗 Efficient management of returned failures, focusing on problem resolution, ensuring the reduction of technical factors in warranty costs.

Rodovia Santos Dumont, 63,5 13054-990 - Campinas - Sp

I worked in supplier quality management, to ensure compliance with technical and quality standards. I focused on controlling and resolving quality incidents in the factory, managing charge-back costs, and approving PPAPs (Production Part Approval Process). I coordinated the team in analyzing and managing incidents, promoting continuous improvement in supplier relationships and the efficiency of quality processes. Highlights: 🔍 Efficient management of supplier incidents in the factory using the QRQC tool and control of charge-back costs, ensuring cost recovery and recognition from senior management.

Rodovia Santos Dumont, 63,5 13054-990 - Campinas - Sp

I worked as an automotive test engineering intern, focusing on the validation of new products. I conducted electrical, durability, and NVH (Noise, Vibration, Harshness) tests to ensure that products met technical and performance standards. I was also involved in warranty product analysis and customer support, helping to resolve issues and improve satisfaction. I contributed to the documentation of results and the implementation of continuous improvements in testing processes. Highlights: 🛠️ Conducting electrical, durability, and NVH tests; warranty product analysis and customer support.

Rua: Alfredo Dumont Villares, 155 Cep: 13178-902 Sumaré, Sp

I participated in the SENAI apprenticeship program as a Maintenance Electrician, acquiring practical and theoretical skills in electrical maintenance. I conducted inspections, corrective and preventive maintenance on electrical systems and equipment. I developed competencies in fault diagnostics, repairs, and installation of electrical components, collaborating with the team to ensure the efficient and safe operation of electrical systems. Highlights: ⚡ Inspection and maintenance of electrical systems; recognized as a SENAI Gold Student for achieving an average grade above 95%, and invited to represent the school in the national technical knowledge competition.

Mba, Project Management

Mba, Lean Six Sigma And Operational Excellence 🥋📈

Mba, Quality Management And Auditing 🕵️

Mba, Continuous Improvement📈

Extension Course In Electrical Engineering, Wind Energy 🍃 And Photovoltaic Energy ☀️

Bachelor'S Degree, Mathematics, Incomplete⏳

Bachelor’S Degree, Electronic Engineering, Incomplete ⏳

Bachelor’S Degree, Electrical Engineering⚡

Technical Specialization, Project Management 📊

Technical Education, Mechatronics 🦾🤖

Industrial Apprenticeship Course, Maintenance Electrician 💡