Thinknova Design is a Web Design and Development agency that helps B2B / B2C companies, startups, entrepreneurs and well-known brands increase their leads and revenue from their websites.Our team of top rated designers and developers work together to understand your business strategy and bring your vision to life. From concept to launch, we're with you every step of the way, ensuring that the product delivered drives results for your brand and ensures quality for your users. Our… Show more Thinknova Design is a Web Design and Development agency that helps B2B / B2C companies, startups, entrepreneurs and well-known brands increase their leads and revenue from their websites.Our team of top rated designers and developers work together to understand your business strategy and bring your vision to life. From concept to launch, we're with you every step of the way, ensuring that the product delivered drives results for your brand and ensures quality for your users. Our specialties are web design and development, CRO landing pages, UI/UX design and graphic design. Show less

As LATAM Operations Manager, my goal is to support and enable the business processes with technology. I lead the teams of SW Development (DevOps), Information Security, IT Infrastructure and End-User Support, Technical Support and Sales Operations.My main responsibilities are:• Plan, define and lead the Information Technology Strategy for LATAM.• 500k - 1MM Budget Management.• Negotiate and manage performance of top vendors' partners such as Amazon, IBM, HP… Show more As LATAM Operations Manager, my goal is to support and enable the business processes with technology. I lead the teams of SW Development (DevOps), Information Security, IT Infrastructure and End-User Support, Technical Support and Sales Operations.My main responsibilities are:• Plan, define and lead the Information Technology Strategy for LATAM.• 500k - 1MM Budget Management.• Negotiate and manage performance of top vendors' partners such as Amazon, IBM, HP, Oracle, Microsoft, among others.• Lead managers responsible for managing infrastructure and workflow of IT Service Desk incidents and service requests.• IT partnership with Core areas for Business support and development.• Provide IT services and support to 4000+ Channels and Partners.• Enable and support staff development, including performance reviews, educational plans,and all other aspects relating to both the individual goals of the employee and department. My Main Accomplishments are:• Created the Information Security organization and implemented an Information Security Program.• Developed and Implemented an in-house CRM business system that supports and enables speed of the sales processes.• Refreshed old e-stores with new Magento technologies for countries in LATAM region.• Implemented the Qlik Business Intelligence solution.• Certified ISO 9001 for Technical Support and Sales Operations. Show less

• Leadership of Local, Regional and Global teams for customers across all markets such as US, Canada, EMEA, APAC and Latin America.• Management of diverse multi-disciplinary teams covering a wide range of technologies such as Midrange (Intel/Citrix/VMWare), Storage, Backup & Restore, Mainframe/AS400, Monitoring, Tools & Automation.• Support to top customers from different industries such as Santander, ICBC, Baxter, Manulife, Novartis, Panasonic, Manpower and others.• Program and… Show more • Leadership of Local, Regional and Global teams for customers across all markets such as US, Canada, EMEA, APAC and Latin America.• Management of diverse multi-disciplinary teams covering a wide range of technologies such as Midrange (Intel/Citrix/VMWare), Storage, Backup & Restore, Mainframe/AS400, Monitoring, Tools & Automation.• Support to top customers from different industries such as Santander, ICBC, Baxter, Manulife, Novartis, Panasonic, Manpower and others.• Program and Projects' status reports to Directors and Executives.• People Management activities for teams between 20 to 90 employees.• Responsible for Information Security, SLA attainment, Customer Satisfaction, and Service Delivery. Show less

Team Leader of 4 Tools & Monitoring teams serving EMEA, Canada and US customers.

C/C++ Programming. Webservices interfaces. Backup & Recovery solutions management. DR tests, PTF fixes, system upgrades and servers' consolidation.