It Operations Manager
CurrentVasculaine has been active since 1993 in the distribution of surgical materials for a wide range of procedures, representing the most renowned brands in the industry in Rio de Janeiro, Brazil. Responsible for Technical Innovation through IT systems and subsystems, leading the IT sector and reporting directly to the board of directors. Focused to provide infrastructure availability 24/7 at the business core.Major achievements: - Creation of the Information Technology sector, previously nonexistent (outsourced consulting).- Definition of processes and all related IT referential/administrative documentation.- Restructuring, expansion and standardization.- Implementation of restrictive/security policies for accessing physical/logical resources.- Improved redundancy of critical services and automatic backup routines.- Adequacy of performance and Internet services to critical standards.- Implementation of autonomous firewall filtering and enhanced wi-fi coverage.- Migration supervising of Mail System and ERP system resources (TOTVS Protheus). - Standardization of Helpdesk support and streamlining of processes. - Maintenance plans for workstations and servers.- Remote all-level support to key collaborators and physical data backup management during COVID19 crisis.