Leonardo Gonzalez

Leonardo Gonzalez Email and Phone Number

IT Technician en ServiceIT @
Leonardo Gonzalez's Location
Uruguay, Uruguay
Leonardo Gonzalez's Contact Details

Leonardo Gonzalez work email

Leonardo Gonzalez personal email

n/a
About Leonardo Gonzalez

My Qualifications: Punctual, dependable and reliableAccepts ownership of the problem until it is resolvedProven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleMaintains knowledge required to perform the IT Technician position.Excellent oral and written communication skillsExceptional analytic and problem-solving skills Ability to work independently with minimal supervisionAbility to work successfully with an integrated support teamWorks effectively with other members of the organization to troubleshoot company issues.Participates in developing procedures and suggesting improvements to existing procedures.Participates in team meetings.Effectively escalates company issues and follows-up to make sure they are taken care of promptly.Documents all communication in the trouble-ticketing application. Updates all information within the company knowledge base as appropriateWorking knowledge of office automation products and computer peripherals, like printers and scannersAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsCustomer-oriented attitudeHands-on experience with Windows/Mac OS environments Knowledge of Hyper-V and VMwareKnowledge of network security practices and anti-virus programsKnowledge of Microsoft server operating systemsOn-Site Enterprise Desktop SupportSupport of Microsoft WindowsExperience supporting Microsoft Office Suite / 365Experience supporting Spyware and Antivirus softwareExperience upgrading and repairing desktop and/or laptop computersExperience supporting android and iOS mobile devicesExperience working in system networkingExperience working with Active Directly (Users / Group) management

Leonardo Gonzalez's Current Company Details
ServiceIT

Serviceit

IT Technician en ServiceIT
Leonardo Gonzalez Work Experience Details
  • Serviceit
    It Technician
    Serviceit Jul 2021 - Present
    Montevideo, Uruguay
    DXC Technology external technician
  • Its - Infrastructure Technology Services
    It Technician
    Its - Infrastructure Technology Services Jul 2017 - Jun 2021
    Montevideo, Uruguay
  • Netgate Uruguay
    Supervisor Técnico
    Netgate Uruguay Apr 2014 - Apr 2016
    Supervisión de instalación de servicios ADSL y FTTH, y de la de la gestión y solución de fallas en redes residenciales y de pequeñas empresas: recepción de reclamos, diagnostico, solución, coordinación y realización de visitas técnicas y supervisión de las cuadrillas,cotización de armados de red, compras de equipamiento para los mismos, atención personalizada a clientes en la empresa y asistencia técnica interna.
  • Netgate Uruguay
    Técnico De Infraestructura
    Netgate Uruguay Apr 2012 - Apr 2014
    Gestión y solución de fallas en redes residenciales y de pequeñas empresas: recepción de reclamos, diagnostico, solución, coordinación y realización de visitas técnicas, atención personalizada a clientes en la empresa y asistencia técnica interna.
  • Netgate Uruguay
    Soporte Tecnico Telefonico
    Netgate Uruguay Apr 2010 - Apr 2012
    Soporte a conexiones DSL, Redes cableadas y Wireless, dominio de mail y hosting.
  • Cibercafe Portal Xxi
    Encargado
    Cibercafe Portal Xxi Jul 2006 - Mar 2010
    Administración y mantenimiento en general
  • Tridente Padel
    Encargado
    Tridente Padel May 2003 - Jun 2006
    Montevideo
    Administración y mantenimiento en general

Leonardo Gonzalez Skills

Html Liderazgo De Equipos Microsoft Office Microsoft Excel Microsoft Word Technical Support Trabajo En Equipo Microsoft Powerpoint Photoshop Desktop Support Customer Service Adobe Photoshop Teamwork Microsoft Windows Examen De Conducir

Leonardo Gonzalez Education Details

Frequently Asked Questions about Leonardo Gonzalez

What company does Leonardo Gonzalez work for?

Leonardo Gonzalez works for Serviceit

What is Leonardo Gonzalez's role at the current company?

Leonardo Gonzalez's current role is IT Technician en ServiceIT.

What is Leonardo Gonzalez's email address?

Leonardo Gonzalez's email address is le****@****.com.uy

What schools did Leonardo Gonzalez attend?

Leonardo Gonzalez attended Universidad Ort Uruguay, Universidad Ort Uruguay, Instituto Bios, Intituto Damaso Antonio Larrañaga.

What skills is Leonardo Gonzalez known for?

Leonardo Gonzalez has skills like Html, Liderazgo De Equipos, Microsoft Office, Microsoft Excel, Microsoft Word, Technical Support, Trabajo En Equipo, Microsoft Powerpoint, Photoshop, Desktop Support, Customer Service, Adobe Photoshop.

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