• + 22 years solid career in Manufacturing, Import, Export, Logistic, Quality, Customer Service, and Parts Supply chain areas in 5 companies, LGM Consultancy, Nortene Group, Trust Group, Colormaq, and Whirlpool Home Appliances. 19 years in Brazil (Joinville, Itajai, Araçatuba, Corumbá, and Sao Paulo cities) and 3 years in international experience managing Anden, Caribbean, Central America, and South Cone Regions, expatriated in Bogota, Colombia. Focus on strategy creation and deployment, process definition and standardization, quality improvement, and cost reduction.• Ability to lead high-performance multifunctional and multicultural teams.• Experience in managing highly competitive scenarios and structural changes.• Conflict resolution capacity in end customer or cost areas.• Extensive experience implementing projects using 6 Sigma and Lean Manufacturing / Office methodology.• Consolidated knowledge of implementing Quality Management Systems using CRM / BW Systems, Cost, Customer Service, and Quality Modules.• Twice certified Blackbelt (Business and Technical) by Whirlpool NAR and Greenbelt certified by FDG Brazil.• Highly Experienced in cost and quality improvements/reductions, CPM (Critical Parameters Management) in a factory environment.• Products and parts supplier management (Service Level Agreements and Zero Defect policy).• Fluency in English due to Academic Year Abroad in London and Spanish due to international experience in Latin America and family background.• Deep knowledge of SAP, WMS, TMS, YMS, JMP, SAS, and VBA
Listed skills include Six Sigma, Lean Manufacturing, Fmea, Continuous Improvement, and 15 others.