Providing project management support for European PEPPOL adoption.

Providing Online Digital Solutions in document management and enterprise content organization

Alcon, a Novartis CompanyAt worldwide level, Alcon’s core business is focused on three key divisions: Surgical, Pharmaceutical and Consumer Vision Care.In Surgical business Alcon is leader in cataract and vitreoretinal surgery with intraocular lenses, cataract and vitreoretinal equipments, sutures, needles and knives.In Pharma business Alcon is the world largest ophthalmic pharmaceutical company providing solutions for glaucoma, eye incections, eye inflammation, eye allergies and ear infections.In Consumer Business Alcon manifactures and distributes contact lens care products, artificial tears and ocular vitamins.Alcon is a Novartis Company since April 2011Responsible for :- order-to-invoice processes (Public Hospital, Private Customer, Pharmaceutical Wholesalers)- customer complains, customer returns and credit notes - CRM application and customer address book

At worldwide level, Alcon’s core business is focused on three key divisions: Surgical, Pharmaceutical and Consumer Vision Care.In Surgical business Alcon is leader in cataract and vitreoretinal surgery with intraocular lenses, cataract and vitreoretinal equipments, sutures, needles and knives.In Pharma business Alcon is the world largest ophthalmic pharmaceutical company providing solutions for glaucoma, eye incections, eye inflammation, eye allergies and ear infections.In Consumer Business Alcon manifactures and distributes contact lens care products, artificial tears and ocular vitamins.Responsible for :- tenders of Italian public hospitals- bids to private customers and public hospital- order-to-invoice processes (Public Hospital, Private Customer, Pharmaceutical Wholesalers)- customer complains, customer returns and credit notes - CRM application and customer address book

Bolton Alimentari SpA is the leading Italian manufacturer company of canned tuna and other fish and meat products under the brand name Rio Mare and Manzotin. - order-to-delivery process in GDO- logistic service provider management- customer service KPI reporting

Exportex Spa was a fully dedicated service company of the Bolton Group. It provided comprehensive sales services for both the Group’s operating companies (Trinity, Manitoba, Manetti&Roberts, Linostar, Collistar, UHU) and for third party companies. Sales activity covered all distribution channels including hypermarkets and supermarkets, modern distribution, wholesalers, drugstores and grocery outlets. The services include merchandising, warehousing and delivery, customer care management, billing and credit collection.- order-to-delivery process in GDO- operations plans management- customer service KPI reporting

Nuova Forneria Spa was a medium-sized Italian company running the business of food products manufacturing and distribution. Nuova Forneria sold Motta branded bakery cakes throughout the breakfast market distribution channel under Nestlé license.

Artsana Chicco Spa is a multinational company based in Como, leader in the business of manufacturing and distributing baby products and health products. From 1993 to 1997 my tasks have been increased till the responsibility for planning and managing sales canvasses in the chemist’s shops channel and health products’ shops channel.