Leonardo Maciel Email & Phone Number

- Assist, manage and complete integrations of our API with merchants, adapting each integration for each client or internal need- Handle pre-sales duties for integrations- Develop and hold business technical relationships with merchants all over the world- Understand merchant, user and business priorities, helping AstroPay develop solutions- Diagnose, prevent and resolve technical issues alongside other IT teams- Communicate with technical and non-technical people in order… Show more - Assist, manage and complete integrations of our API with merchants, adapting each integration for each client or internal need- Handle pre-sales duties for integrations- Develop and hold business technical relationships with merchants all over the world- Understand merchant, user and business priorities, helping AstroPay develop solutions- Diagnose, prevent and resolve technical issues alongside other IT teams- Communicate with technical and non-technical people in order to achieve troubleshooting or others- Identify improvement opportunities for AstroPay or its merchants Show less

- Customer support using Help Desk among other tools seeking imediate solutions or forwarding to the responsible team, if necessary- Log files, demands, complains, solutions and answer the customer with the most complete response to solve the case.

São Paulo, São Paulo, Brasil

Customer support in real time through chat seeking imediate technical solutions or forwarding to the responsible team, if necessary- Follow up with software developer team to improve solutions and note feedback from the products and systems available- Log files, demands, complains and solutions with all confidentiality and requirements recommended by the company.

Postgraduate Degree, Computer Software Engineering

O curso de engenharia de software apresenta uma visão crítica e prática do emprego desta no processo de desenvolvimento de software para.

Degree, Análise E Desenvolvimento De Sistemas

The main attributions of the Systems Analysis and Development Technologist are: analyzing, designing, documenting, specifying, testing.

Technical, Informática Para Internet

Developing of computer programs for the internet, following specifications of each programming language tied to programming logic. It uses.