Leonardo Mendoza Email and Phone Number
Leonardo Mendoza personal email
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Bilingual Accounting Professional with 20 years of experience in administration, finance, process and projects in a leading financial services company in the technology sector on a global scale.Administrative management in the SMB and Graphic Arts customer segments of Brazil and part of USA, and previously lease / loan contract administration support management for LATAM. Process and project management, as well as, US GAAP financial analysis.Leadership development skills, coaching, innovation, analysis, decision making processes, flexibility, teamwork, building relationships with top management, customers, partners, vendors and sales reps.Knowledge of Lean Six Sigma methodology and tools, and CRM, administration, accounting and reporting systems.---------------------------------------------------------------------------------------------------------------------------Ejecutivo, bilingüe, multicultural, con 20 años de experiencia en las áreas de Administración, Finanzas, Procesos y Proyectos, en empresa líder de Servicios Financieros a nivel global. Responsable de la gestión administrativa de los segmentos PyMes y Artes Gráficas (impresión) para Brasil y parte de Estados Unidos y, anteriormente, del área de Soporte Administrativo de Contratos para LATAM. Con experiencia en administración de procesos y proyectos como también en análisis y reportes financieros bajo US GAAP.Habilidades de liderazgo, innovación, análisis, toma de decisiones, flexibilidad, autonomía, trabajo en equipo e interrelación con alta dirección, clientes, socios de negocio, proveedores y equipo comercial. Conocimientos en metodología Lean Six Sigma y sistemas CRM, administrativos, contables y de reporteo.
Deloitte Digital
View- Website:
- deloittedigital.com
- Employees:
- 6572
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Latam Salesforce Alliance And Contract Sr ManagerDeloitte Digital Jun 2019 - PresentMexico City Area, MexicoAlliance Management Role- Relationship Management- Alliance Operations- Education - Pipeline Tracking & Reporting- Marketing & CommunicationContract Management Role- Opportunity Management- Pricing- Resourcing- Document Management- Project CoordinationAccomplishments:• CRM adaptation for LATAM.• Support to certification initiatives: almost 50% growth in the last year.
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Operations And Strategy ManagerKhaleo Soluciones Avanzadas De Importación S De Rl De Cv Jul 2017 - PresentMexico City Area, Mexico• Responsible for the operating and administrative management for imported product trading.• Liaison with outsourcing service providers (legal, accounting and customs).Accomplishments:• Active participation in setting up the company.• Establishment of the admin strategy and design of processes and system.
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Senior Team LeaderDll May 2018 - Jun 2019Mexico City Area, Mexico- Supervise and support Operations Teams within control desk, invoicing, cash application and customer service areas.- Control TAT for different activities is within customer expectations.- Coordinate and support improvement and special projects.- Prepare, analyze and report contracts to be insured under different coverages: equipment, life and civil liability. -
Regional Financial Operations And Customer Service ManagerHpe Financial Services Aug 2016 - Apr 2017Mexico City Area, Mexico• Responsible for the administrative management (Order to Cash and Returns) of SMB And Graphic Arts customer segments in Brazil and part of the USA.• Supervision of the efficient and effective execution of transactions of lease, loan and financial sales with a team of 8 direct reports and KPIs such as volume, delinquency, margin, customer satisfaction, among others.• Control and approval transactions based on company’s schedule of authorization.• Collaboration with the Business Process team in project implementations.• Co-responsible of local Shared Services team with 10 direct reports.Accomplishments:• Launch of the admin strategy to meet the business metrics supporting more than 300 monthly financial transactions, serving more than 20 sales reps, and more than 720 vendors / business partners.• Development of a SharePoint tool to track, monitor and report transactions in real-time.
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Regional Back Office ManagerHpe Financial Services Feb 2013 - Jul 2016Mexico City Area, Mexico• Responsible for Back Office transaction processing on a LATAM level, supporting customer service teams and providing excellent customer service to more than 1,300 monthly new deals, more than 3,200 monthly lifecycle changes and invoicing, with a team of 15 direct reports.• Collaboration with customer service managers to set up objectives and internal service level agreements (SLAs).• Coordination of a local team of 5 colleagues to perform monthly file-room and support activities (delivery of more than 200 welcome packages, scanning of more than 20,000 images and the submission of more than 40 loan transactions through local tax authority website to comply with anti-money laundering law in Mexico).• Support the business process team on project implementations including changes, enhancements and efficiencies.Accomplishments:• Development and implementation of processes to complete requests for new deals, decreasing turn-around time by 50%.• Definition of a plan of work to assure the completion of Back Office activities within expected turn-around time at least in 95% of cases.• Coordination of invoicing and electronic invoicing projects in LATAM region for more than 20,000 monthly documents in 9 countries, making sure their delivery was on time.
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Global Business Process ManagerHpe Financial Services Jul 2011 - Jan 2013Mexico City Area, Mexico• Responsible for the coordination of process improvement on a global level through the cycle of identification, design, test, implementation and communication using the methodology DMAIC.• Coordination of customer service and back office teams face-to-face and virtually.• Support the development and updates of global policies and procedures.• Leadership and participation in internal audits• Users training and support.Accomplishments:• Implementation of a process and a SharePoint application to track and monitor every request submitted by customer service team to assure their completion by back office team.• Participation in the design and the implementation of the process and the corresponding application to calculate the margin of the most important deals to avoid frauds and corruption acts.
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Senior Regional Financial AnalystHpe Financial Services Oct 2002 - Jun 2011Mexico City Area, Mexico• Responsible for the monthly execution of forecast, analysis and reporting of financed volume on an Americas level (Nov 2006 – Jun 2011).-- Analysis and reporting of penetration ratio of financed transactions over the total of addressable sales.-- Management of calculation of commissions for resellers and business partners.• Responsible for the monthly consolidation and analysis of financial and accounting statements (USGAAP) on a LATAM level becoming more specialized in Opex by function and country (Oct 2002 – Nov 2006).-- Management of budget, cost center structure and headcount analysis.-- Forecast execution, analysis and reporting of financed volume as well as penetration ratio of financed transactions over the total of addressable Hewlett Packard sales.-- Performance of annual budget simulation and the actual monthly calculation of commission for sales representatives.-- Users training and support.Accomplishments:• Development of a system to track and report financed volume monthly, which decreased the corresponding turnaround time by 50%.• Building of a system to forecast income and expenses for budgeting, using historical data and projected sales information.• Design of a system to calculate commissions for more than 30 distributors, decreasing payment turn-around time from 20 to 5 working days.
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Regional Business Process AnalystHpe Financial Services Aug 1999 - Oct 2002Argentina
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Contract AdministratorHpe Financial Services Jan 1996 - Jul 1999Argentina
Leonardo Mendoza Skills
Leonardo Mendoza Education Details
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Accounting
Frequently Asked Questions about Leonardo Mendoza
What company does Leonardo Mendoza work for?
Leonardo Mendoza works for Deloitte Digital
What is Leonardo Mendoza's role at the current company?
Leonardo Mendoza's current role is LATAM Salesforce Alliance Manager.
What is Leonardo Mendoza's email address?
Leonardo Mendoza's email address is le****@****ail.com
What schools did Leonardo Mendoza attend?
Leonardo Mendoza attended University Of Buenos Aires.
What skills is Leonardo Mendoza known for?
Leonardo Mendoza has skills like Leadership, Auditing, Team Building, Variance Analysis, Business Writing, Accounting, Forecasting, Business Development, Business Analysis, Communication, English, Negotiation.
Who are Leonardo Mendoza's colleagues?
Leonardo Mendoza's colleagues are Frank Guzman, Uliana Domasheva, Bhanu Kumar, Adam Wojtuś, Carlos Calvo Martínez, Eleonora Grassi, Emilian Simion.
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Leonardo Mendoza
Iam Analyst | Service Desk Level Ll | Identity And Access Management | Active DirectoryTlaquepaque, Jal -
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Leonardo Mendoza
Naucalpan De Juárez, Mex1hotmail.com
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