Leonard (Len) Queen Email & Phone Number

Woodstock, GA

Configuration and deployment of firewallsCreation and Development of PowerShell scripts for automation and better efficiencyDeployment and monitoring of endpoint securityDocumentation of policy and proceduresConfiguration of Microsoft 365 Advanced Treat ProtectionConfiguration of Microsoft 365 Security baselineDevelopment of security improvement.

Kennesaw, Georgia

• Troubleshoot and perform necessary repairs on laptop, desktop, and mobile devices
• Assist customers with repair options
• Coach and train other employees on legacy procedures
• Develop and coach employees on new policies and procedures
• Monitor repairs performed by other team members to ensure quality of service

Atlanta, Georgia

• Manage and direct the day-to-day activities of three distribution employees; provide coaching and conflict resolution
• Establish departmental objectives and implement policies to maximize performance; create production goals and regularly review employee performance
• Oversee warehousing and distribution operations, including monitoring security procedures and protocol; routinely evaluate existing safeguard measures and incorporate process improvements as needed
• Maintains physical condition of facility by assessing current state and applying solid knowledge of lean principles and techniques conducive to high level achievement
• Responsible for inspecting equipment, monitoring obsolete inventory, establishing work orders for repair and initiating requisitions for replacement
• Responsible for orienting and training staff on established process and procedures, including product handling and inventory movement

• Managed fleet-transportation and logistics; responsible for maintaining a DriveCam video system for 450+ trucks and drivers
• Facilitated training and orientation for all new drivers; responsible for 16 locations
• Managed compliance and driver requirements; minimized risky driving behavior by continuous coaching, training, and mentoring drivers through analysis and monitoring of DriveCam events
• Maintained OSHA tracking; oversaw safety and compliance training for Georgia and Florida. Ensured safety claims were appropriately reported and addressed according to standard operating procedures
• Provided monthly accident reporting updates to executive management team for Georgia, Florida, Michigan, North Carolina, South Carolina, Tennessee, and Virginia. Personally, investigated all accidents in the Metro.
• Ensured all accidents and workers comp cases were properly reported to insurance companies

Greater Atlanta Area

Atlanta, GA

• Managed a team of 9 employees performing warehouse and inventory management for a distribution warehouse with more than $6 million in perpetual inventory supporting over $30 million in annual sales
• Provided guidance, coaching, and conflict resolution
• Established operational procedures for activities – verification of incoming and outgoing shipments, handling and disposition of materials
• Coordinated daily tasks to ensure all orders were shipped on time and accurate; maintain daily 97-98% accuracy on orders shipped.
• Maintained facility readiness, safety, and sanitation
• Managed cycle counting program; maintain inventory adjustment value (cycle count vs. physical inventory) - less than.5% shrink

Carrollton, GA

• Responsible for the discipline, performance reviews, and maintaining attendance records of 3 employees
• Managed inventory control and material flow of $8M in raw inventory
• Assisted with strategic planning and analysis of 3800 active part numbers - 400 catalog items from 13 product lines
• Monitored parts shortages and line down situations at plant facility
• Supervised planners to ensure materials were ordered in accordance with established policies and procedures to prevent excess inventory on hand
• Conducted inventory accuracy audits, reporting those findings to management staff and discuss improvement plans as necessary

• Responsible for tracking, monitoring, and documenting all inbound conveyances to the Ford Motor Company Assembly Plant to ensure all component parts were shipped from the suppliers in the correct quantities for the.
• Analyzed and solved parts related problems stemming from shortages and damages.
• Co-authored ISO 9001 work instructions for the Traffic Control Position.
• Inspected and documented incidents of carrier non-compliance.
• On-site Liaison between Ford dock management and unloading personnel to ensure smooth and continuous communication of any and all inbound issues.
• Conducted audits of inbound routes for proper loading and space utilization for possible load combinations or freight reductions.

Bachelor'S Degree, Computer And Information Sciences And Support Services, Senior

Ba, Political Science