Leonardo Freitas

Leonardo Freitas Email and Phone Number

Flight Attendant @ Avion Express
Portugal
Leonardo Freitas's Location
Portugal, Portugal
About Leonardo Freitas

Leonardo Freitas is a Flight Attendant at Avion Express. He possess expertise in atendimento ao cliente, microsoft office, customer service, customer experience, sales. Colleagues describe him as "Profissional incrível! Responsável, dedicado, tem bom espírito de equipa, trabalhador e quer sempre aprender mais. Foi um orgulho trabalhar contigo e teres feito parte da minha equipa! Continua essa pessoa humilde, esforçada e bom colega de trabalho! Muito sucesso Leonardo!" and "I have worked with Leonardo in the same team and I can only say that working daily with him is truly a blessing. Leonardo is very hardworking and always eager to learn, never missing an opportunity to obtain new knowledge. He is a professional that can make any stressful and fast pace environment become a more organized and relaxed workplace with his good humor and positivity. Apart from his good mood and positivity, Leonardo always builds and maintains good relationships, not only with… Show more"

Leonardo Freitas's Current Company Details
Avion Express

Avion Express

View
Flight Attendant
Portugal
Website:
flyavex.com
Employees:
1373
Leonardo Freitas Work Experience Details
  • Avion Express
    Flight Attendant
    Avion Express
    Portugal
  • Mera Gaming
    Affiliate Manager
    Mera Gaming Oct 2024 - Present
    Lisbon, Portugal
  • Smartlynx Airlines Ltd
    Flight Attendant
    Smartlynx Airlines Ltd Mar 2023 - Present
    Lisbon, Portugal
  • Ryanair - Europe'S Favourite Airline
    Flight Attendant
    Ryanair - Europe'S Favourite Airline Nov 2022 - Feb 2023
    Memmingen, Germany
  • Betclic Group
    Senior Customer Service Agent At Betclic Group
    Betclic Group Feb 2022 - Jul 2022
    Malta
    - Improve connection with others departments as first point of contact.- Welcome new agents with continued training (foor support, 2nd line escalation).- Fraud and Risk prevention, assure customer's well- being keeping a safety gambling activity.- Handling promotions communication directly with VIP’s according Team Leaders Introduction.- Groups management to create efficient continuous communication between different departments.
  • Betclic Group
    Customer Support Agent
    Betclic Group Feb 2020 - Feb 2022
    Malta
    - Take ownership of our customer's queries till their problem's fully solved.- Relay information in a concise and clear manner.- Make a customer's experience as enjoyable as possible. - Remain calm, courteous and respectful at all times.- Support the team when necessary, with good mood trying to bring others up.- Make strong ties with others departments.- Acquire knowledge about the industry specifically about our platform.
  • Betclic Group
    Casino Coordinator (Inside Project)
    Betclic Group Dec 2021 - Jan 2022
    Malta
    - Working closely with Casino team Based in Bordeaux. - Take care of the roadmap, respecting dates, preparation, tests and communication.- Use to create and upload of thumbnails (Design knowledge).- Regulation introduce MGA & SRIJ.- Take care of Product Queries escalations and reporting issues or downtimes.- Rigorous tests on new features in our platform by self interest.- Introdution in other KPl's such as Turnover, revenues, margin, retention and reactivation.
  • Sacoor Brothers
    Sales Assistant
    Sacoor Brothers Oct 2018 - Sep 2019
    Lisbon Area, Portugal
    - Personalised service answering customer's need- Adaptation and distinction of behaviour when attending customer face-to-face- Inform customers of new promotions, reaching up-selling and cross-selling- Taking inventory and ordering products from supplier, when needed
  • Copenhagen Bar
    Bartender
    Copenhagen Bar Oct 2017 - Dec 2018
    Lisbon Area, Portugal
    - Use fresh ingredients to prepare drinks as our menu's specification- Greeting customer in an enthusiastic and courteous manner- Remain calm and take fast actions in party's atmosphere

Leonardo Freitas Skills

Atendimento Ao Cliente Microsoft Office Customer Service Customer Experience Sales

Leonardo Freitas Education Details

Frequently Asked Questions about Leonardo Freitas

What company does Leonardo Freitas work for?

Leonardo Freitas works for Avion Express

What is Leonardo Freitas's role at the current company?

Leonardo Freitas's current role is Flight Attendant.

What schools did Leonardo Freitas attend?

Leonardo Freitas attended Instituto Criap, Escola Profissional Gustave Eiffel - Entroncamento.

What skills is Leonardo Freitas known for?

Leonardo Freitas has skills like Atendimento Ao Cliente, Microsoft Office, Customer Service, Customer Experience, Sales.

Who are Leonardo Freitas's colleagues?

Leonardo Freitas's colleagues are Checho Gomez, Deividas Alisauskas, Andrius Fomins, Cristeto Alameda Bernal, Viktorija Žirlytė, Redi Çela ✈️, Tadas Sadauskas.

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