Architectural Roadmap Planning & ImplementationBest Practice ImplementationClient/Server Software Install/Upgrade/MaintenanceCloud Platform Experience (GCP, Azure, VPS)Collaborative Team PlayerDisaster Recovery Implementation and SupportDisaster Recovery Planning and EngineeringEffective CommunicationEffective Team Building SkillsHighly OrganizedHIPPA Compliance and Regulatory FrameworkInfrastructure Planning and ArchitectingManaging and Leading Small TeamsManaging Vendor RelationshipsLeads and Contribute to Governance FunctionsPriority ManagementSecurity Threat RemediationSecurity TroubleshootingSupervising and Team Lead ExperienceSystem MaintenanceSystems AnalysisSystems Design and OptimizationSystems Monitoring and OptimizationVisionary Focus and Purpose DrivenWritten and Verbal Articulation Skills

Accomplishments:• Identify core issues and proposed resolutions within first 90 days• Lead team and IT Dept. to a more competent and effective view by the organization• Lead Engineer on Migrated from third party solution to OneDrive• Lead Engineering Architect on future infrastructure design• Lead Engineer in critical meetings on the future of the company• Lead Engineer in Global Re-Organization of IT Infrastructure• Mentor Junior Exchange team on best practices• Extend Exchange Environment for proper disaster recovery planning and execution• Create policies and procedures for disaster recovery• Lead Engineer on C-Level issues and resolution Escalation• Configure robust Security Policies for Sharepoint, OneDrive and Teams• Lead Engineer on MFA solution and Conditional Access Policies• Lead Engineer assisting with Administrator Management and best practices• Lead Engineer and SME on core Microsoft Collaboration and Security Technologies

Accomplishments:• Lead Migration Project for on-prem Exchange to Office 365 (Design, testing, migration, cleanup)• Final point for complex escalated tickets related to Exchange, Email and Routing• Mimecast Integration with on-prem and Office 365• Cleanup and Upgrade Infrastructure DAG and all Exchange servers• Reduce and Cleanup an ever-expanding data-store with over 14 Terabytes of Data• Create automated scripts for tasks and reporting• Build out Exchange 2016 Environment• Create policies and procedures concerning infrastructure, clients, upgrades and change processes• Create Disaster Recovery solution and Failover documentation and test solution

International Logistics Corporation with over 2000+ users and offices throughout the united states. Responsibilities: Manage Microsoft Exchange 2010/2013 Server in a hybrid environment which also spans to Exchange Online over a Multi-Site Organization. Duties: Perform maintenance, plan for updates & testing, troubleshoot enterprise-wide and server-level issues, applying patches, DAG Troubleshooting, Disaster Recovery Planning, Fail-over, Database Repairs, Migrations, as well as a complete Mimecast Implementation with Exchange.

Details of role: Fast-paced environment of over 600 users, with multiple domains and remote site locations all managed by one IT department. Support traders and executive team, with a requirement for quick turnaround, high availability of systems and ability to work well under pressure. Responsibilities: • Administration and configuration of Active Directory forests and Group Policy.• Performed Administration of Blackberry Enterprise Server, Citrix Server Farm, Create and Configure XenApp 5.0/6.0 Applications as well as XenDesktop 6 Desktops.• Administration and configuration of DHCP Pools, DNS and static routes.• Document Processes, Fixes and Create Tutorials for systems administration tasks and add to SharePoint portal.• FTP Server Administration, Print Server Administration, Build and Configure GOOD for Enterprise server for IPhone, Android and other Mobile phone administration & connection to the exchange server. • Administration of Microsoft Exchange 2010, Microsoft Forefront Protection 2010, PRTG Network Monitoring Server, Windows Server 2003/2008, VMware ESX Server, WSUS Server and Symantec Endpoint Management Server.• VB Script and Batch Scripting• Windows 7 / Windows XP Build, Configure, Image, Troubleshoot and maintain with patches and updates.

Details of role: Lead Desktop Engineer - Multi-Location user environment of over 400 users, with heavy usage on Xenapp, Xendesktop and published in house applications. Responsibilities: • Create Standard Desktop Image• Create Desktop Group Policy• Manage Print Server• Citrix Administration • Creating Tutorials• Maintaining Desktop Images • Publish XenApp Applications• Tweak and solve Citrix related issues• Active Directory Administration• Hosted Exchange Environment Administration

At QBE Reinsurance Corp, my responsibilities were broad. Being a desktop technician involved helping out in just about every other technical team (Networking, Development, Engineering, etc). Learning quickly as I go, this fast paste environment gave me the push needed to excel my learning and ability to articulate quickly and efficiently.Active Directory 2003Citrix AdministrationCanon PrintersMalware/Virus RemovalMicrosoft Office XP/2003Nexus-Citrix EnvironmentOutlook Administration Remote Support (Desktops and Servers)Window 2003 ServerWindows XPWindows Batch Scripting