Leon Barnard Email & Phone Number

Fullerton, Ca, Us

Falls Church, Virginia, Us

Naples, Fl, Us

Eleven Canterbury is an agency representing a global network of vetted C-suite executives who have held senior leadership positions within Fortune 500 companies. The agency's ability to match their executive expert’s knowledge and expertise with the specific needs of clients is unparalleled be it litigation consulting, C-suite placements, or board positions.

The Internet, Oo

• Managed and coached a team of 6 and hired a Head of Marketing.• Oversaw the strategy and production of educational and inbound digital marketing content about user experience and user interface best practices.• Improved communication and efficiency by coaching and directing team members through regular check-ins, monthly 1-1s and quarterly reviews.• Strengthened organic demand generation by improving pillar content for SEO, leading to the #1 page rank for primary keywords and queries and significantly higher rankings for others.• Co-authored and served as lead editor for the book Wireframing for Everyone, published by A Book Apart, which was Amazon’s #1 new release in both User Experience and Web Design categories.• Broadened Marketing reach by leveraging book publication to acquire interviews with leading podcasts, such as Nielsen Norman Group, Product Thinking with Melissa Perri, and Startups for the Rest of Us.

The Internet, Oo

• Shaped the creation, design, and strategy of a branded content marketing site for UX education content.• Grew and managed the site into a 100+ page subdomain, which involved recruiting and coordinating with external agencies to develop new articles, videos, and courses about wireframing and user experience.• Helped maintain revenue and raise brand awareness during a year without product updates by ensuring frequent and engaging UX and UI content across multiple channels.• Attracted new customers by planning, researching, and developing targeted UX articles, newsletters, talks and webinars.• Boosted brand recognition by creating a Udemy course on wireframing, which has had over 48,000 enrolled students.• Hired and mentored 2 employees, and was promoted to manage the full Marketing group.

The Internet, Oo

• Published written and video tutorials about user experience and user interface best practices for aspiring designers.• Spearheaded the transition from an outdated help system CMS to a custom static site using Markdown and Git.• Set a new standard by establishing more efficient processes to update documentation ahead of product releases, whereas docs had traditionally been multiple versions behind.• Reduced Support load by creating task-based guides and tutorials derived from Support cases and my subject matter expertise.• Pioneered ways of reusing content across product docs and improving site usability by customizing Hugo templates.

San Francisco, California, Us

• Mentored students taking the UX Design Course - https://www.springboard.com/workshops/ux-design.

• Directed the design of an innovative mobile driving app that used live traffic data to provide accurate arrival times and suggest better routes, pre-dating other tools that do that today.• Educated leadership on user-centered design methodologies, leading to the first project to begin with a formal discovery phase.

Pacific Palisades, Ca, Us

• Delivered intuitive, task-oriented wireframes and design blueprints by doing User Research involving interviews and contextual inquiry.• Expedited a redesign of Administrator configuration screens by working hand-in-hand with Developers using a lean methodology.• Sped up the development process and improved consistency by writing and contributing to front-end code.

Waltham, Ma, Us

• Translated technical requirements into wireframes and prototypes that achieved business and end user goals by working closely with Product Management.• Bridged the gap between Product Management and Developers by writing Agile user stories that clearly communicated expectations and specifications for new features.• Raised customer satisfaction scores by understanding user needs and usability testing design concepts in close partnership with User Research. • Elevated quality and consistency by reviewing the work of two other UX Designers according to design guidelines I helped create.

Toronto, Ontario, Ontario, Ca

• Helped the company pivot from B2B to B2C by redesigning the flagship product to be configurable by end users rather than technical consultants.• Assisted Marketing and Sales teams by writing and recording video tutorials to demonstrate the improved experience to potential customers.• Developed wireframes, performed expert reviews, and conducted usability studies as a UX team of one.

Palo Alto, Ca, Us

• Upgraded the experience of Java developer tools and web-based dashboards by building strong relationships with Engineers and Product Managers to overcome institutional bias against Designers.• Improved look and feel and reduced development time by helping with CSS.• Broadened product consistency and usability by introducing a User Interface review process and overseeing its adoption.• Promoted and assessed accessibility according to Section 508 guidelines.

Atlanta, Georgia , Us

• Conducted and directed research studies in Human-Computer Interaction, focusing on multimodal feedback, environmental effects, accessibility, and mobile devices. • Published research findings in a number of peer- reviewed HCI journals, including Personal and Ubiquitous Computing and Behaviour & Information Technology.

Master Of Science - Ms, Industrial Engineering

Bachelor Of Science - Bs, Industrial Engineering

Industrial Engineering And Operations Research