Leon Cardenal Verda Email & Phone Number

Bulgaria

Sofía, Sofía, Bulgaria

• Undertook existing customers and accounts, defining project requirements and schedules during the "brief."
• Followed up with clients, interpreting and translating customer needs into rough plans.
• Researched and developed new markets and accounts, taking accurate actions to grow the client portfolio.
• Presented design concepts and took detailed notes to address customer requests.
• Provided follow-up support with customers.

Sofía, Bulgaria

• Conducted thorough global supplier research to meet project specifications, considering geographical variables and project opportunities.
• Collaborated with architects, designers, and sales teams during bidding, managing quotations, drafting offers, and gathering essential information on event locations and regulations.
• Orchestrated coordination among internal and external stakeholders throughout project preparation, including contract preparation, updating project monitoring tools… Show more Conducted thorough global supplier.
• Orchestrated coordination among internal and external stakeholders throughout project preparation, including contract preparation, updating project monitoring tools, and conducting internal briefings.
• Facilitated delivery phase by developing comprehensive checklists and commissioning files, overseeing project delivery onsite or remotely, and proactively resolving issues through stakeholder coordination.
• Ensured adherence to project plans and contracts, addressing challenges promptly and successfully delivering completed projects to clients. Show less

Sofía, Bulgaria

• Led a team of over 40 members providing live support in multiple languages, achieving a 15% increase in efficiency through strategic goal setting, performance management, and comprehensive training programs.
• Oversaw planning and execution of logistics operations in Spanish and Portuguese markets, collaborating with clients and stakeholders to understand their needs and ensure operations exceeded expectations.
• Developed strategies to grow logistics business in the Portuguese market… Show more Led a team of over 40 members providing live support in multiple languages, achieving a 15% increase in efficiency through strategic.
• Developed strategies to grow logistics business in the Portuguese market, focusing on expansion and achieving a 20% increase in market share.
• Monitored key performance indicators, including delivery times, cost savings, and customer satisfaction, and collaborated across departments for integration. Show less

Sofia City, Bulgaria

• Led a team of over 50 specialists providing content moderation in multiple languages, achieving a 15% increase in productivity and a 10% reduction in moderation errors through strategic management.
• Provided coaching, Q&A support, and conducted operational tasks such as interviews and training.
• Developed strategies to optimize team performance and ensure efficient content moderation.
• Collaborated cross-functionally to address moderation issues and improve processes and… Show more Led a team of over 50 specialists providing content moderation in multiple languages, achieving a 15% increase in.
• Collaborated cross-functionally to address moderation issues and improve processes and policies.
• Presented regular updates and progress reports to stakeholders, including WBR presentations.

Toronto, Canada Area

Managed a multilingual team of over 150 members dedicated to subway system events in Toronto, achieving a 20% increase in customer satisfaction through enhanced service quality

Toronto, Canada Area

• Managed accounts generating over $1 million in annual sales, acquiring new business through b2b RFPs.
• Reviewed client accounting history, addressed inquiries, and corrected discrepancies, including collections.
• Coordinated events for client special occasions and managed day-to-day catering requirements for high-profile executives.

Toronto, Ontario, Canada

• Managed satellite areas within venue grounds, ensuring optimal flow and service.
• Trained and managed large group of volunteers (160+) during tournament period.
• Oversaw product flow for food & beverage locations within venue grounds.
• Ensured volunteers provided highest level of client and guest satisfaction.

Toronto, Ontario, Canada

Artists In The 6 is an event that took place on June 2016, an event presented by the George Brown Special Event Students in which all the revenue was donated to VIBE arts and the George Brown College Fundation.