• Collaborating with Mammoth Resort to enhance their Training and Development programs by coaching managers to achieve their goals and KPIs. Developing and delivering comprehensive Spanish language training programs for diverse teams, utilizing AI Avatars to bridge language and literacy gaps while translating intricate training materials and employee handbooks into Spanish to facilitate clear comprehension and effective communication. Leading the full life cycle recruitment process for hospitality in preparation for the upcoming winter season.• Integral advisor to the Board of Directors for Running for a Better Oakland, a nonprofit organization, on operations improvements. Launched a customized Swoogo platform as the central program system, automating a self-driven registration system that saved time and money by reducing manual labor. Introduced a revenue source that created greater brand exposure through marketing and merchandise, strengthening the organization to achieve its objectives and flourish.• Supported fast-paced recruiting efforts for top engineers in AI, Machine Learning, EDI, and Data Analysis for Rockwell Automation’s Technology division. • Successfully led the recruitment expansion at Sensia Global, a startup in North America. Established efficient recruitment processes, collaborated with global teams to provide seamless candidate experiences, and supported the RPO transition.• Streamlined the recruitment process in North America, Asia, and London in close collaboration with the HR team at Matthews Asia, a global asset and investment management firm; improved efficiency and quality of hires, which contributed to the company’s growth and success.• Career Coach for Leo & Loy, LLC, supporting professionals gain career success, including those re-entering the workforce, university graduates getting their dream jobs, and executives securing promotions and favorable compensation terms.

• Provided extensive guidance to the CEO on structuring a start-up venture, crafting and executing policies and procedures, conducting a comprehensive assessment of the company’s overall health, and delivering expert recommendations for optimizing people operations and prioritizing employee development.• Drove the collaboration with stakeholders to develop and implement efficiencies, improving visibility, communication, and processes that supported everyone’s OKRs aligning with the company vision.• Built and empowered a small, highly engaged Operations team to implement HR and systems initiatives while supporting the leadership team in developing department budgets and cash management.

• Optimized the talent acquisition process by transitioning recruitment in-house and developed HR staff on recruitment and onboarding, resulting in company savings of over $200K. • Revamped the compensation structure and complimented its value proposition by introducing a reward program to ensure our employees are motivated, engaged, and performing at their best and thrive. • Led the integration of ADP and Jobvite (ATS) and the implementation of Cornerstone LMS, bridging the gap between learning capabilities and effectively enhancing productivity while ensuring that support teams were aligned with the company's mission. • Established a task force with Legal, IT, Facilities, and executives to develop remote work protocols and exit strategies in response to COVID-19.

• Supported the VP Of Business Development and VP of Production on strategic workforce planning and, in collaboration, successfully acquired a 12-team Mortgage Boutique firm and ran college recruitment for our newly paid internship program, aiming to develop a new generation of talent. • Guided talent management strategies and implemented a sustainable talent acquisition process, including integrating Taleo, its first Talent Acquisition System (ATS), with the collaboration of the internal HR team.• Refined the company’s value proposition with Marketing support, improving Glassdoor rating from 3.0 to 4.7 (5.0 the highest) in the first 8 months of inception, reaffirming our commitment to excellence and dedication to our workplace to be the employer of choice.

• Ran a high turnover union talent pipeline across multiple states while managing talent management and operations at the corporate level.• Supported HR with horizontal merger on compensation, benefits, and affirmative action efforts to secure compliance and employee integration.• Cultivated vendor relationships and led contract negotiations for seasonal and contract talent for favorable terms by reducing recruiting costs by 30%.

• Managed projects and conducted extensive nationwide studies on the challenges of mental illness on behalf of SAMHSA, a division of the United States Department of Health and Human Services.• Implemented relevant data metrics throughout the recruitment process, improving efficiency, communication, and record-keeping.• Provided guidance and mentorship to new recruits, helping them develop effective best practices and consistently make wise decisions leading to desirable results.

• Spearheaded a highly successful pilot program to provide effective financial instruments to our customers in an emerging market across a vast territory that spans seven branches between Riverside and Northern San Diego Counties. • Cross-trained our tellers and personal bankers with the necessary tools and knowledge to identify the unique financial needs of each customer and provide them with the appropriate financial instruments. • Continuously maintained an average of $2 million monthly personal portfolios of banking and investment products while providing a high customer service level and running the pilot program.

• Promoted and challenged to revitalize a Bay Area weak-performing branch of a $30 billion specialty mortgage lender. Led and strengthened a 13-sales team by ensuring they were on point with branch sales goals. Conducted an objective and candid analysis of office operations and employee performance: successfully used metrics, coaching techniques, and incentives to stay relevant and efficient. • Reduced internal losses through streamlining operations and increased diligence, resulting in $257,000 in savings.• Ranked Top 1% producer nationwide, which led to Branch Manager promotion within the first ten months.

• Successfully launched and ran an efficient executive search firm leading business development and new market penetration, resulting in first-year gross sales of $250K and continued growth.• Developed and cultivated client relationships while generating revenue through self-developed clients, leading executive searches, and placing tax professionals in management roles with Fortune 500 companies.• Devising and carrying out targeted research strategies, assessing candidate portfolios, and negotiating across multiple facets on retained and contingency talent search engagements with private and public corporations.• Passively identified and engaged talent for future opportunities while managing the candidate experience from initial interviews to job acceptance on active searches.

• Successfully expanded the firm’s presence in the Midwest region through consultative business relationship building, negotiating, and successfully fulfilling recruitment engagements in Taxation, a highly specialized niche.• Proactively sourced talent, developed quality and diverse candidate pipelines, and was instrumental in placing talented women in leadership positions with major large organizations.