• Maintain Production, Pre-Production, Development, Test, and Dev environments well within Service level Agreement meeting team needs while ensuring updates are error and problem-free before deployment to production environment.• Create, configure, and maintain systems and system baselines under organizational guidance.• Troubleshoot warnings, errors, or other issues as they occur—approximately 170 servers under purview.• Regularly update system documentation for areas of responsibility; maintain a working knowledge of other areas.• Collaborate on various aspects of administration, such as Veeam’s connection to Storage Servers. • Load balancing servers across ESXi hosts to ensure Availability and fault tolerance.• Daily verification of Veeam backups, and installing, configuring, and troubleshooting Veeam.• Interpret Monthly Scan results from Nessus and other vulnerability data, making determinations such as POA&M, Patch, False Positive etc., logging determinations and executing actions on systems including patches, upgrades, and configuration modifications on Windows, Linux, and ESXi.• Ensure systems comply with Authority to Operate and FISMA standards.• Optimized vulnerability report creation and management from 3 weeks per month to 6 hours.• Headed migration effort from windows server 2008 & 2012 to server 2016, ensuring adherence to deadlines.

• Analyzed millions of data points across an infrastructure of over 1,000,000 devices in over 1900 locations from different sources and correlated them to provide meaningful analytics.• Saved an average 3-7 weeks of staff-hours each month by automating extraction, transformation, and loading of data from multiple sources, increasing productivity across the team.• Offered recommendations to resolve security vulnerabilities based on in-depth analysis and research.• Analyzed security data to identify root cause and vulnerable areas on the network based on scan data.• Developed, coordinated, implemented, and maintained standard operating procedures to protect the security (Confidentiality, Integrity, and availability) of information systems and data.• Provided detailed reports on existing cyber security vulnerabilities and ensured fixes were implemented.• Supported leadership by identifying capability gaps in vulnerability management services.• Assisted team members and proffered expertise and knowledge in a scrum-based environment.

• Provided comprehensive managed IT services and support to businesses across the metro Lima area, developing a specialty for modernizing the operations of clients with limited budgets, severely outdated technology, weak information security, and only basic IT policies and procedures.• Led a complete IT infrastructure overhaul for a client, operating servers using laptops and consumer-grade switches and routers by designing and deploying cost-effective pre--owned servers and cloud services leveraging virtualization and scripting automation.• Configured Windows Server 2012 R2, Exchange 2013, a Network File Share(NFS) utilizing a QNAP Network Attached Storage(NAS) with Active Directory(AD) integration, DNS, DHCP, Virtual Private Network(VPN), and Amazon Web Services(AWS) S3 replication for disaster recovery.• Upgraded a client’s operations by setting up Active Directory(AD) for 25 employees, hosted email with Rackspace, and Amazon Web Services SoftNAS cloud storage for fault tolerance, high availability, scalability, and remote access.

• Supported nine clients of a Northern Virginia managed IT services provider, with responsibility for the administration of email on Rackspace, Intermedia, and Exchange 2003, and Active Directory, Domain administration, and securing systems to meet a variety of federal standards.• Identified a significant issue with a client’s Excel accounting spreadsheet causing frequent crashes and troubleshot the problem by installing Microsoft Office 64-bit to accommodate the file’s memory utilization.• Utilized knowledge of Linux to save multiple weeks of work while changing permissions in a Client Access directory, saving more than $13,600 in labor costs and approx. 15% saving in total project cost and putting the client’s FISMA evaluation back on schedule.• Served as a primary technician during a continuous three-day process to troubleshoot the cause of a client’s intermittent hardware malfunction, replacing the malfunctioning switch and saving the client valuable time and money.• Assisted a team during a mission-critical data center migration project against strict time constraints, with full responsibility for moving eight racks of high-value servers from one data center to another, conducting sequenced shut-down and start-ups, and minimizing downtime during the entire project.

• Provided a broad range of IT support for U.S. Air Force bases around the globe, including provisioning and the basic set-up of servers per the specifications document.• Installed and configured specialized Linux distributions, Windows Server 2008 R2, and L3 Nortel 5500 series switches for the AS5300 unified communications platform and hardened servers to meet or exceed STIG compliance standards and testing to ensure compliance.• Developed a script to process the specification document and configure the L3 Nortel 5500 Series switches, saving over 200 hours in labor costs and increasing the rate of revenue recognition.

• Started and managed a small IT technical support business serving individual clients across the Washington, D.C. area, specializing in hands-on troubleshooting and the installation of home networks, computers, servers, and Wi-Fi to meet each client’s specific goals

• Successfully completed assigned tasks in a timely manner• Prioritized tasks to improve productivity• Anticipated tool/material needs• Read blueprint/ schematics • Performed calculations/measurements and cut materials.