Leonel Sorto Email & Phone Number

Multilingual Support Leadership: Lead technical support initiatives across Spanish, English, and Portuguese markets, enhancing customer satisfaction and driving retention across diverse global regions.Business Development & Account Management: Proactively identify, nurture, and develop new leads while managing the development of tailored solutions to meet unique customer requirements, resulting in increased client acquisition and satisfaction.Global Pricing & Business Intelligence: Design and execute data-driven business intelligence strategies, optimizing global pricing structures and contributing to revenue growth through informed decision-making and market analysis.Market Research & Strategic Decision-Making: Conduct in-depth market research to guide business strategies, ensuring customer needs are met with precision and aligning product offerings with market demand.Product & BI Management: Lead product management for advanced reporting tools, incorporating correlation and business intelligence analyses, resulting in improved customer insights, better decision-making, and enhanced product functionality.

Nicaragua

Plan, coordinate and control the manufacturing processes. Maintain fluid communication with the different departments to ensure compliance with the proposed goals and identify continuous improvement opportunities to met customer's needs and corporate objectives. Elaborate on the production budget and ensure that the production is cost-effective. Project manager and coordinate the development of new products at the laboratory and industrial level.

El Salvador

Ensure the compliment of the productive, quality and economic parameters of each productive unit. Establish the general management parameter for the farms. Elaborate continuous improvement plans based on statistical information. Prepare short and medium-term production projections to meet commercial demand. Elaborate and follow on the production budget. Create the production plan and determine the inputs required for its compliment.

El Salvador

Coordinate activities of the livestock production quality department (breeding farms, incubation of fertile eggs, and fattening farms). Ensure the quality of the channel sent to the process plants. Manage and development of new improvement projects for the established quality parameters. Implementation of statistical techniques for evaluating the quality parameters established for adequate decision-making. Implementation, development, and execution of experimental and field tests to assess the influence of different variables on production and profitability parameters.

Coordinate activities of the industrial processing quality department. Coordinator of the HACCP teams of the processing plants. Auditor for the quality and assurance systems implemented. Coordinate audits realized by certifying entities, government, and clients. Responsible for managing the company's continuous improvement program. Statistical analysis of the information generated in terms of quality and safety to adequately make decisions. Control of suppliers and raw materials.

Master Of Business Administration - Mba, Business Administration And Management, Specialized In Data Science & Artificial Intelligence

The master covers the main topics related to the business and administrative environment: marketing, finance, human resources, production.

Ingeniero Agroindustrial, Food Science

Activities and Societies: Christian group "Breaking Borders", soil club, equestrian club, dairy cattle judging club.Practical work.