Centralpoint is online market leader in selling ICT products. Our website with great look and feel and with almost 1.000.000 products against best prices is reference within this market!We are also expanding our business with "Business Solutions" for doing more personal business with a dedicated team of account managers to meet increasing customer demands.Within Mid-Market industry, I give general, specific and technical support to account managers and end-user customers during… Show more Centralpoint is online market leader in selling ICT products. Our website with great look and feel and with almost 1.000.000 products against best prices is reference within this market!We are also expanding our business with "Business Solutions" for doing more personal business with a dedicated team of account managers to meet increasing customer demands.Within Mid-Market industry, I give general, specific and technical support to account managers and end-user customers during the selling process.At request from account manager and/or customer, translating solution specs into quality quotation existing of system, storage, networking and support products and prices.Additional activities:* Solely producing high quality quotation requests for customers without interference of account management* Participate and contribute in large quotation projects.* Keeping up-to-date product portfolio and technical configuration knowledge* Advice upselling of certain products * Working according quality procedures/standards and advice improvements when needed.* Request special pricing for several manufacturing brands we represent. Show less

• Teamlead for 3 persons of local pricing team• HP SmartQuote process owner & expert.• Responsible for implementation of European SmartQuote improvement program. Purpose of program to reduce Turn-Around-Time of SQ-requests of HP partners and HP sales persons within minutes. Key elements in 2014: “The Right Quote, at The Right Price, at The Right Moment”.• Coordinating, modifying, approving and distributing HP Business Partner SmartQuote requests on daily operational matters with… Show more • Teamlead for 3 persons of local pricing team• HP SmartQuote process owner & expert.• Responsible for implementation of European SmartQuote improvement program. Purpose of program to reduce Turn-Around-Time of SQ-requests of HP partners and HP sales persons within minutes. Key elements in 2014: “The Right Quote, at The Right Price, at The Right Moment”.• Coordinating, modifying, approving and distributing HP Business Partner SmartQuote requests on daily operational matters with responsibility of maintaining good revenue & profit.• Contributes in improvement projects also often collaborating with other groups within HP to improve day-to-day activities.• Represents team as a subject matter expert (SME) on internal processes to other functions and organizations.• On daily base maintaining contact with colleagues in Bucharest, business unit managers, partner account managers & HP business partners.• Ensure transparent communication with countries (tool issues, process issues).• Provide ongoing feedback to employees for constant development/improvement.• Ensure process compliance.• Drives quality measures.• Ensure business continuity by timely planning of leaves, holidays.• Escalation management pricing related issues.• As Business Analyst support local business unit managers & Finance with revenue and margin related issues.• Making trend analysis and rebalancing large deals to improve margin and present to stakeholders.• Creating Business Intelligence reports for management using tools as Yotta (GUI), Siebel & SFDC. Show less

Giving general, specific and technical support to account managers, partners and end-user customers during the selling process.At request from account manager and/or customer, translating solution specs into quality quotation existing of system, storage, networking and support products and prices.Additional activities:* Solely producing high quality quotation requests for customers without interference of account management* Participate and contribute in large quotation… Show more Giving general, specific and technical support to account managers, partners and end-user customers during the selling process.At request from account manager and/or customer, translating solution specs into quality quotation existing of system, storage, networking and support products and prices.Additional activities:* Solely producing high quality quotation requests for customers without interference of account management* Participate and contribute in large quotation projects.* Keeping up-to-date product portfolio and technical configuration knowledge* Advice upselling of certain products * Working according quality procedures/standards and advice improvements when needed.* Extended knowledge of company internal Quoting, Pricing and Order Management processes including OPG processes.* Watson Superuser in The Netherlands. Within Dutch HP company, best skills in working with Watson. Show less

Responsible for correct producing and changing of Support contracts for customers. Besides that, giving advice to account managers and customers concerning the support structures within HP.As Support Admin Specialist (SAS), I was solely responsible for the Software Update-distribution for customers within The Netherlands. Another additional and important aspect in this job, was supporting customers with requesting codewords and passwords, so that the customer could unlock the… Show more Responsible for correct producing and changing of Support contracts for customers. Besides that, giving advice to account managers and customers concerning the support structures within HP.As Support Admin Specialist (SAS), I was solely responsible for the Software Update-distribution for customers within The Netherlands. Another additional and important aspect in this job, was supporting customers with requesting codewords and passwords, so that the customer could unlock the software and install his newly bought software.As SAS, I also was responsible for keeping high quality standards of the support-contract database within HP Netherlands. Show less