Leonell Ramirez Email & Phone Number

Philippines

• Management to Active Directory, Group Policies, DHCP, DNS, File Servers and Print Servers.• On Prem Exchange Management.• VM create and management using VMWare and Nutanix.• Server Administration (Microsoft and Linux OS) both bate Metal and Virtual machine.• O365 Management include Teams, Exchange online, Endpoint, Azure Active Directory, SharePoint.• SolarWinds Management include servers’ maintenance, Adding node, Alert Creation, SAM monitoring, User Access management, Reporting.• Email Security Monitoring using TrendMicro Email Security.• Provide support for other Infra group especially Helpdesk.• Manage and support in-house streaming using Unreal media server both local and live broadcast. • Monitoring broadcast source using Ping Plotter, Nagios and SolarWinds.• Resolve escalated issue with in the SLA period in Jira Ticketing, Team Channels and Skype.

Philippines

• Server Administration for Windows Server 2003, 2008 and 2012.• Server deployment for Windows and Linux both Bare Metal and Virtual in accordance to the required company compliance.• Installation, configuration and management of Windows Active directory, Group Policies, DHCP, File Server and DNS.• VMware and Nutanix Administration.• Anti-Virus installation, configuration and management using TrendMicro Office Scan Server.• Backup installation, configuration and management using Symantec Backup Exec.• IBM Bigfix management which include baseline creation, deployment and compliance reports.• Microsoft Exchange 2010 administration.• Carry out Server Performance monitoring, maintenance and services destructive testing’s.

Makati Philippines

• Provide end user support in network, hardware and software both production and administrative staff and escalating it to the appropriate group if necessary.• Provide technical assistance both in corporate and production personnel’s in the issue they encountered. • Desktop and laptop deployment and maintenance including IP phones both production and administrative staff with the appropriate software’s, profiles and peripherals.• Configure and maintain network access such as files, folders and printers in accordance to the required standards. • Inventory tracking and stock monitory of IT equipment’s.• Custom script writing for desktop automation.

Mayflower St. Naga City Camarines Sur

1. Installation of printing/photocopying device and consumables to clients.2. Client training and orientation on how to operate installed devices.3. Conducting site visit for device monitoring, preventive maintenance and machine repair.4. Providing over the phone technical support to clients.5. Providing assistance to other branches in their preventive maintenance and field repairs in their coverage area.