Kk Leong Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Malaysia

Digital Transformation Enabler | Cloud CreaturesAt Cloud Creatures, we specialize in delivering innovative web and app solutions and technology consulting services to drive rapid digital transformation for businesses. Our expertise extends to e-commerce, mid-to-large-size field force automation, and business workflow automation solutions.Our flagship Omni-Channel e-commerce platform, "Axolot," is designed for easy implementation and seamless integration with your existing business systems. With a modularized structure and a wide range of out-of-the-box features, Axolot is adaptable to meet evolving business needs. Beyond technology, we take on the role of a strategic technology partner, offering professional services encompassing end-to-end content, catalog and store development, digital marketing, and more.Our Field Force Automation platform, "Orcas," streamlines field operations, simplifying workforce management for teams on the move. Orcas offers diverse functionalities tailored for various business areas, such as sales, marketing, merchandising, operations, and field service support. Real-time information, task tracking, and activity monitoring enhance communication between divisions and expedite overall business operations.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Leading the eCommerce solution consultation and eCommerce project engagement for Asia Pac clientele

Led global operations standardization efforts for HP's World Wide Channel Sales Support Organization, aligning with HP's globalization vision. Streamlined worldwide deployment, control, measurement, and optimization.Managed the migration of country-based Sales Support operations to Global Business Services centers in low-cost countries as part of the global operations team.Facilitated the implementation of a globalized operations governance framework throughout the entire globalization project life cycle.Implemented strategic planning in operations management, risk mitigation, and business continuity, ensuring operational stability. Fostered a solutions-focused approach within the operations teams to address challenges.Established operation efficiency monitoring and tracking mechanisms through metrics reporting tools. Developed structured escalation management and streamlined support services for worldwide business units.

Spearheaded global business development for B2B/EDI and BPO services, spanning industries like FMCG, manufacturing, and logistics.Collaborated with global teams in sales, R&D, and development to ensure project timelines for product development were met.Developed sales strategies and governance frameworks for local sales teams while managing product development scope.Orchestrated change management and knowledge transfer for new product portfolios, benefiting global sales, consultants, and customer support teams.Innovated sales support tools, including online demos, sales materials, and guidelines tailored to various industries, alongside enhancing lead approaches, presentations, and CRM adoption.