Leonidas Lainis Email & Phone Number

Greece

• Participating in Usability, Remote Interview and BugAbility tests.
• Writing comprehensive test reports
• Submitting detailed bug reports (software errors)
• Providing high quality usability feedback
• Scoring within the top percentile on various internal testing courses and quizzes.
• Supporting testing community by recruiting over 20 new testers and participating in Beta testing of the Global Real Device Network

Herlev, Capital Region, Denmark

• Improving the webshop's content, using UX best practices, which decreased the basket abandonment rate and brought a UX Award.
• Applying SEO best practices resulted in an increase in organic clicks, impressions and CTR.
• Managing the E-mail platform and creating newsletter campaigns, increased the opening and click rate.
• Providing IT support to colleagues and customers, improving their workflow or UX.
• Managing Google Ads/Analytics/Tag Manager/My Business and analyzing the data.
• Assisting with administrative tasks.

• Designed and built most of the new webshop; UX/UI design, web-content co-editing.
• Set Goals and KPIs for the new webshop.
• Advised on e-campaigns and online Marketing strategy.
• Suggested next year’s budget for the new webshop.
• Provided IT support for co-workers and customers.
• Assisted in organizing the products’ and customers’ data bases.

Copenhagen Area, Capital Region, Denmark

• Identified KPIs and aligned them with the company’s goals.
• Analyzed the online business model and suggested solutions/improvements.
• Organized the contacts in the Customer Relationship Management (CRM) system
• Liaised with employees of different work sections.

Greece

• Products' promotion and sales

Corinth, Greece

• Assessed student performance, focusing on physics and mathematics skills, and mentored students to ensure they are achieving their educational goals for furthering education.
• Developed and implemented rigorous lessons and activities, while exercising the flexibility to develop instruments to aid students with diverse learning abilities in the classroom and beyond.
• Delivered competency-based instruction projects and led classroom-based interactive discussions to enhance learning and understanding.

Corinth, Greece

• Supported supervisor with orders, receipts and registration of products.
• Secured customer satisfaction.
• Handled cash register.

Athens, Attiki, Greece

• Streamlined administrative processes.
• Ensured the accurate and on-time completion of all office tasks.
• Maintained accurate daily updates of all informational documents.

Greece

Expanding Partners' Network and Products' Promotion and Distribution

Master Of Business Administration - Mba

Master’S Degree

Bachelor’S Degree (Honours)