As described bellow in "Compact S.A."

• Digital Transformation & Platform Management: I manage the deployment, maintenance, and continuous improvement of various digital HR platforms, including HRMS, LMS/LXP and advanced AI and authoring tools such as Video and Virtual Reality (VR) platforms.• Content Development: I create and manage mobile learning, eLearning, Video and VR training content.• Pre-Sales & After-Sales Support: I provide technical expertise during sales demos and ongoing post-sale support to ensure client success.• Client Training, Support & Customer Success: I deliver training and continuous support to enhance user engagement and satisfaction and improve the overall client experience.• Data Analytics & Reporting: I generate and deliver platform reports for clients, utilizing custom Excel workbooks to track and analyze the performance of client learning academies.• Vendor & Stakeholder Management: Coordinate with vendors and stakeholders to ensure alignment and high service delivery.• IT Project Management: Manage the localization, deployment, and integration of various digital learning and HR tech projects, ensuring seamless execution and alignment with business needs.

SAP SuccessFactors LMS - Master Administrator (as project manager, I spearheaded the successful implementation of the system, overseeing system loading and activation)Main Activities & Responsibilities------------------------------------• Designing Customized Learning Programs: Developing tailored learning initiatives that address the distinct needs of employees.• End-to-End Training Management: Overseeing the entire training administration cycle, ensuring smooth execution from inception to evaluation.• L&D Metrics Provision: Offering insights through Learning and Development metrics to gauge the effectiveness of training initiatives.• Task Analysis and Prioritization: Assessing and prioritizing tasks for the team while overseeing day-to-day operations, processes, reporting, and deliverables.• Effective Onboarding Call Flow Management: Streamlining and managing the processes related to onboarding call flows for enhanced efficiency.

As described below in Eurobank FPS (Human Resources Trainer) with responsibilities for all departments and sectors in Greece and Cyprus.

• Organizing and conducting seminars and trainings to new and existing staff• Creation, update and redesign of training materials• Participation in the design of new strategies, application updates and redesigns• Monitoring and analyzing performance of Call Centers staff• Specialization in Consumer, Mortgage, Small Business and SME/Corporate Loans• Expert Knowledge of Banking & 3rd Parties Portfolios

• Mortgage Loans Unit Call Center Specialist• Collections and pre-emptive communication• Modification Negotiations (Offer and Follow up)

Assistantship / Graduate Training in ATE (Branch):• Back Office ops• Customer Service

Promoting HP Products, such as Computers and gadgets.