Regional Operations Manager
Chicago, Illinois, Us
Spearheaded in steering revenue, labor and vendor partnerships, corporate rebranding, strategy, and positioning of the company in the Florida market. Instituted regional growth strategy and market plans for National Home Rentals.• Initiated and managed all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable/payable, vendor relations, staff selection and recruitment, and team development.• Oversaw daily property portfolio operations including rent collection, administrative responsibilities, renewals, and accounts payables.• Periodically assessed condition of properties and recommended minor repairs and conducted property inspections.Accomplishments• Successfully turned around of high delinquency rate to 95% by effectively communicating with tenants and improving the process of collection to include tracking lease payments. • Successfully coordinated execution of multiple high-value property build-outs and upgrades to enhance marketability and position of assets. • Earned recognition for maintaining properties at a high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.