Leonid Tsoi
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Leonid Tsoi Email & Phone Number

Senior Principal Support Engineer at ScienceLogic at ScienceLogic
Location: Washington DC-Baltimore Area, United States, United States 11 work roles 2 schools
1 work email found @sciencelogic.com 1 phone found area 703 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email l****@sciencelogic.com
Direct phone (703) ***-****
LinkedIn Profile matched
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Current company
Role
Senior Principal Support Engineer at ScienceLogic
Location
Washington DC-Baltimore Area, United States, United States
Company size

Who is Leonid Tsoi? Overview

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Quick answer

Leonid Tsoi is listed as Senior Principal Support Engineer at ScienceLogic at ScienceLogic, a company with 417 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at sciencelogic.com, phone signal with area code 703, and a matched LinkedIn profile for Leonid Tsoi.

Leonid Tsoi previously worked as Senior Principal Engineer at Sciencelogic and Principal Support Engineer at Sciencelogic. Leonid Tsoi holds Master Of Science (M.Sc.), Computer Science from 立命館大学 / Ritsumeikan University.

Company email context

Email format at ScienceLogic

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{first_initial}{last}@sciencelogic.com
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AeroLeads found 1 current-domain work email signal for Leonid Tsoi. Compare company email patterns before reaching out.

Profile bio

About Leonid Tsoi

Leonid Tsoi is a Senior Principal Support Engineer at ScienceLogic at ScienceLogic. He possess expertise in virtualization, system administration, disaster recovery, network administration, mysql and 45 more skills. He is proficient in Spanish, Japanese, Uzbek and English. Colleagues describe him as "I had the pleasure of working with Leo Tsoi for over 4 years during my time at ScienceLogic. Leo's work ethic, technical skills, and ability to drive the Technical Support team forward was inspirational. He was always there when Clients or his Team members needed his assistance. Leo lead multiple initiatives to drive continual improvement for clients. Examples include heading up the technical deep dive into the most complex issues, providing valuable input on product releases… Show more" and "Leo was always my go to guy at ImageWorld. Leo has such a great command of technology and how it interfaces with business. I would recommend Leo for any IT related project and or issue that comes your way. "

Listed skills include Virtualization, System Administration, Disaster Recovery, Network Administration, and 46 others.

Current workplace

Leonid Tsoi's current company

Company context helps verify the profile and gives searchers a useful next step.

ScienceLogic
Sciencelogic
Senior Principal Support Engineer at ScienceLogic
reston, virginia, united states
Employees
417
AeroLeads page
11 roles

Leonid Tsoi work experience

A career timeline built from the work history available for this profile.

Senior Principal Engineer

Current

Reston, Virginia, United States

Accomplished Senior Principal Support Engineer with a strong commitment to optimizing and documenting internal processes across multifunctional teams, including Engineering, Product Management, Support Management, Site Reliability Engineering, and various other departments. An essential liaison between support and engineering, providing invaluable.

Apr 2021 - Present

Principal Support Engineer

Reston, Virginia, United States

Provide technical expertise and process guidance to support team members. Using collaborative approach in working with cross-functional teams, including Engineering and Product Management, to enhance customer experience through product improvement initiatives. Conduct outage review and root cause analysis, review of escalated and high complexity issues.

May 2020 - Apr 2021

Technical Support Manager

Reston, Virginia, United States

Instrumental in successfully transitioning the internal ticketing system to Salesforce Service Cloud, leading to significant process improvements and automation, resulting in increased support team efficiency. Proficient in working with third-party vendors and internal resources to meticulously plan and execute the transition to Service Cloud. That.

Sep 2016 - May 2020

Support Team Lead

Reston, Virginia, United States

Leading and supporting a team of up to 10 professionals. Served as the point of escalation, ensuring the team's success by offering technical guidance and case reviews to prevent support engineers from getting stuck on challenging issues.Collaborated closely with engineering to document and enhance the engineering escalation process, contributing to.

Sep 2015 - Aug 2016

Technical Support Engineer

Reston, Virginia, United States

Results-oriented Technical Support Engineer with a rapid grasp of product knowledge and a strong commitment to excellence. A top performer in resolving technical issues, consistently recognized with awards such as Employee of the Quarter and Employee of the Year. Adept at creating knowledgebase articles to enhance support resources and streamline issue.

Jan 2013 - Aug 2015

It Project Manager

Herndon, VA; Washington DC

Planned and executed projects. Proficient in defining project timeframes, mitigating potential risks, and ensuring the efficient allocation of resources. Skilled in the development of new services, including data processing, data storage, data access, and automation, to expand offerings to customers.Adept at providing valuable feedback to optimize.

Dec 2011 - Dec 2012

It Specialist

Herndon, VA; Washington DC

Dedicated IT Specialist with a focus on data digitization and processing to enhance customer accessibility to the data. Proven experience in diverse projects, spanning medical, government, and other sectors, with a specialization in document conversion. Proficient in testing and configuring various tools and applications, while managing and maintaining.

Mar 2011 - Dec 2011

Head Of It Department

The International Business School "Kelajak Ilmi"

Strategical planning and managing IT infrastructure deployment and upgrades. Proficient in budgeting and adept at collaborating with the organization to secure necessary funds and resources for the business school's technology initiatives.Played a pivotal role in planning and managing the relocation of the company, a task undertaken three times..

Feb 2004 - Apr 2007

System Administrator

The International Business School "Kelajak Ilmi"

Successfully introduced Microsoft Active Directory to bolster user management and network segregation, ensuring a more secure and organized computing environment.Proven track record in infrastructure improvement, including the upgrade of the local area network. This initiative involved overseeing the purchase of necessary equipment and ensuring seamless.

Aug 2003 - Jan 2004

Engineer

Muzimpex

Experienced Engineer with a strong background in managing and optimizing industrial equipment. Proficiently oversaw the monitoring system for industrial equipment, ensuring their consistent performance and reliability. Demonstrated the ability to learn equipment configuration and maintenance from manuals, and provided valuable training to fellow engineers.

Dec 2002 - Aug 2003

Operator

Muzimpex

Diligent Operator with expertise in maintaining and managing monitoring systems for industrial equipment and refrigerated storage facilities. Proficient in handling and resolving technical issues related to automated food processing lines, ensuring seamless and uninterrupted operations.Skilled in configuring compressors and food processing equipment for.

Jul 2001 - Nov 2002
Team & coworkers

Colleagues at ScienceLogic

Other employees you can reach at sciencelogic.com. View company contacts for 417 employees →

2 education records

Leonid Tsoi education

FAQ

Frequently asked questions about Leonid Tsoi

Quick answers generated from the profile data available on this page.

What company does Leonid Tsoi work for?

Leonid Tsoi works for ScienceLogic.

What is Leonid Tsoi's role at ScienceLogic?

Leonid Tsoi is listed as Senior Principal Support Engineer at ScienceLogic at ScienceLogic.

What is Leonid Tsoi's email address?

AeroLeads has found 1 work email signal at @sciencelogic.com for Leonid Tsoi at ScienceLogic.

What is Leonid Tsoi's phone number?

AeroLeads has found 1 phone signal(s) with area code 703 for Leonid Tsoi at ScienceLogic.

Where is Leonid Tsoi based?

Leonid Tsoi is based in Washington DC-Baltimore Area, United States, United States while working with ScienceLogic.

What companies has Leonid Tsoi worked for?

Leonid Tsoi has worked for Sciencelogic, Imageworld Llc, The International Business School "Kelajak Ilmi", and Muzimpex.

Who are Leonid Tsoi's colleagues at ScienceLogic?

Leonid Tsoi's colleagues at ScienceLogic include Eugene Chen, Marylia Nieves, It System, Joe Pata, and Lisa Smith.

How can I contact Leonid Tsoi?

You can use AeroLeads to view verified contact signals for Leonid Tsoi at ScienceLogic, including work email, phone, and LinkedIn data when available.

What schools did Leonid Tsoi attend?

Leonid Tsoi holds Master Of Science (M.Sc.), Computer Science from 立命館大学 / Ritsumeikan University.

What skills is Leonid Tsoi known for?

Leonid Tsoi is listed with skills including Virtualization, System Administration, Disaster Recovery, Network Administration, Mysql, Windows Server, Cloud Computing, and Linux.

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