Delivering fast track Net Zero dependent projects connecting offshore to onshore under Ofgem's Accelerated Strategic Transmission Investment (ASTI) framework.

Providing expert advice and support to help BCC establish robust compliance and reporting processes for the housing 'big 6' in response to new regulations administered by the Regulator of Social Housing (RSH).

Director accountable for coordination, oversight and delivery of >8million exam entries pa. Delivering continuous improvement, upgrade and large transformation projects to drive efficiency, process optimisation and customer experience, and reduce incidents (achieved 15% decrease).

Politically aware and outcome orientated director, owning and maintaining positive and productive key stakeholder relationships with DfT, the regulator (ORR) and Transport Focus.  Role modelled business values to lead large diverse teams of highly skilled individuals though periods of change and ambiguity. Directed strategic business planning (Price Review equivalent), consistent performance reporting and delivery, securing positive regulatory outcomes and compliance assurance.  Led strategic development and Subject matter expert for Regulation, efficiency, performance framework and delivery, incentives, investment planning and strategic customer engagement. Responsible for setting direction and implementing business strategy to ensure demonstrable delivery of outcomes and regulatory compliance.

Regulatory professional maintaining positive and respected relationships with ORR by providing delivery and performance assurance, working with all internal teams and at Executive and Board level. Reduced regulatory issues to all-time low and successfully promoted proactive two-way communication and trust with sustained increased relationship scores.