Project Coordinator
CurrentIn my role as a Project Coordinator at CLX, I successfully led a team of 5 State Rectifications Coordinators to implement Front-end Service Transformation for Coles Supermarkets. I ensured seamless project execution, maintained budget adherence, and fostered effective communication with clients and internal teams, resulting in a successful project delivery.Some of my Key achievements have included Process reengineering - through review of the existing process, there was minimal accountability and no clear road map for the Client. Through the introduction of State Coordinators, a clearly defined road map of expectations and deliverables were created, this provided the Rectifications team with accountability and Client satisfaction resulting in less operational disruption.Process Training /education - With the growing number of transformation coaches working directly on site with store teams. I facilitated a 30 min work shop review with 30+ Coles change leads. Feedback received by the Change manager indicated the session was well received and provided clarity around the expectations.Monthly Status updates - With the growing number of stores delivered - Senior Leaders like ASM / Regionals were finding they had minimal insight as they entered stores. Through networking with these senior leaders - I was able to determine their needs and provide a solution in the form of a status update email, highlighting project issues, time frames to complete, road black etc. Results further Client Satisfaction.Team tasks -Scheduling trades, reviewing construction reports to identify rectifications needs, inventory ordering, supplier calls, client briefings, weekly / monthly reporting, maintaining issue register data base.