Leonie Burwitz Email & Phone Number

Norwich, England, Gb

Norwich, England, United Kingdom

Norwich, United Kingdom

Aviva is there to protect their 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty.Administration activities including; meeting organisation including logistics, maintaining the programme SharePoint, distribution list management, onboarding new starters, general office administrations, maintaining action trackers and group mailbox managementProgramme Management activities including: risk and issue management, change request management, and input into information packs for senior stakeholdersGeneral internal communications activities including: event management for senior stakeholders, creating and distributing newsletter for both the team and seniorstakeholders, answering simple queries and redirecting complex queries

Norwich, United Kingdom

Accessorize is devoted to bringing the most exciting and eclectic products to the high street. With its own in-house design team, Accessorize holds a unique position on the high street with its inspirational, globally sourced, well priced and good quality collection of fashion accessories. Seasonal themes run through the brand, always presenting an individual take on the latest trends. The product range created at Accessorize is extensive and includes every kind of accessory imaginable.Within Monsoon Accessorize I worked in an Accessorize branded store on the high street.Key Duties and Responsibilities● Customer service on shop floor and tills● Stock replenishment● Processing deliveries ● Cross-selling and up-selling to customers

Maidenhead

Adobe is changing the world through digital experience.As part of my degree, I had been given the opportunity to conduct a year in industry and have succeeded in getting a placement within Adobe, market leaders within the Digital Marketing field. Within Adobe I was the Intern within the Business Value Consulting team. The Business Value Consulting team combines the complementary skills of Digital Strategists, Solution Architects, Business Consultants and Value Engineers, working with Adobe’s largest customers to help them shape the future of their digital business,to leverage the latest Adobe Marketing Cloud capabilities, and to ensure their Adobe investments deliver demonstrable return on investment. Key Duties and Responsibilities:• Trend and client research• Aiding the team with other research• Helping to maintain our Sharepoint site• Taking notes during meetings and consolidating minutes and action plans• Data manipulation and modelling using Microsoft Excel• Running regular reports for the wider team• Consolidating information and researchI also aided the Partner Development team by running reports and ensuring that all information that was needed for partners was consolidated.My university had tasked me with writing a research report around a possible issue within the team and/or company and make recommendations to solve this. As such I was researching at how the team could become even more efficient by improving collaboration even further, and made recommendations to aid this. Key Skills: Business Value, Reporting, Microsoft Excel, Research, Trends, Team Administration, Data Manipulation, Data Modelling, Digital Marketing, Digital Media, Adobe Marketing Solutions.

Lewisham

British Home Stores is a British department store chain with branches mainly located in high street locations, primarily selling clothing and household item.I commenced in the Norwich store as a Customer Service Associate, providing high level service to all customers. Key Duties and Responsibilities:• Processing instore and online refunds and exchanges.• Safe checks and handling of store cash. • Handing Customer Queries in a timely and effective manner.• Helping set up displays and merchandising for promotional and season events.• Processing customer orders• Resolving customer issues• Responsible for training new starters on store processes and systems.• Reaching out to Head Office with issues that needed to be resolved by them.After 1 Year, I transferred to the Lewisham branch where my time was divided between the Customer Service Desk and managing the Menswear department at weekends. Key Duties and Responsibilities:• Stock inventories and maintaining of stock levels• Visual merchandising • Advising customers on products and advising on purchases. • Taking receipt of stock deliveries • Maintaining store Health and Safety regulationsKey Skills: Customer Service, Query Resolution. Stock Inventory, Visual Merchandising, Complaint Handling, Cash Management, Employee Training, Promotional Events.

Bachelor Of Arts (B.A.), Fashion Management, 2:1

Activities and Societies: Course RepresentativeThe BA (Hons) Fashion Management course is situated in the Fashion Business School, and is.

A Levels, Sciences

Activities and Societies: Critical Thinking Society, Literature SocietyA Levels - Biology A, Chemistry A, Physics B