Police Referral Officer
CurrentMy role in a busy suburban community centre involves:- use of Queensland Police reporting software that identifies vulnerable people in the community- contacting the individuals via phone and with empathy and open-heartedness discovering and discussing the issues that they are experiencing. - researching low or no-cost supports in the area that could help the individual overcome the issues- being accountable to my organisations policies by reporting all communications and any outcomes to the Queensland Police Referrals System and the Family Services division of LECNA - being accountable to the people I speak to by adhering to the Australian Counselling Associations Code of Ethics- seeking supervision and oversight to improve my skills and training