Leonie Murray Email & Phone Number

Sydney, NSW, AU

Sydney, Australia

This was a great opportunity of being able to plan & execute Westpac Group ATM footprint strategy. Working with internal & external stakeholders & customers I was able to understand customer demographics & location requirements to ensure optimal use of our ATM network whilst ensuring our customer's needs were met.In line with this I would complete ATM.

Sydney, New South Wales, Australia

Primary function of role involved a high level of communication & negotiations with landlords in order to have Westpac Group ATMs located in prime locations to suit customer needs & enhance visibility of brand.Management and end to end delivery of any ATM installations, removals and relocations were required so strong project management, organisation &.

Sydney, New South Wales, Australia

This role was primarily overseeing customer service representative performance to foster accurate prioritisation and achievement of not only productivity goals but also ensuring a high level of customer service was achieved.I was involved on reducing personnel turnover by developing and implementing performance evaluations to support corrective action.

Sydney, New South Wales, Australia

This role involved coaching branch team on proper procedures and strategies to improve productivity and also ensure that a high standard of customer service and sales was delivered at all times.Apart from increasing customer satisfaction by solving complex customer complaints with efficient & cost effective resolutions I also need to ensure all compliance.

Sydney, New South Wales, Australia

This role was the beginning of my love of customer service & being able to put the customer at the centre of everything I did & have them remain loyal customers through the service they received. In this period I gained extensive cash handling, administration,communication & collaboration skills as well as being able to develop my leadership skills in a.

Statement Of Attainment Of Medical Administration Skills

Statement Of Attainment In Processing & Maintaining Patient Medical Records & Accounts

Diploma Of Aromatherapy & Massage

School Certificate