Leon Jansen is a Franchisee at Cash Converters. He possess expertise in it service management, service management, it strategy, incident management, telecommunications and 52 more skills. He is proficient in Afrikaans and English. Colleagues describe him as "I found Leon to be a first class resource with respect to many professional activities. He is a natural leader, and at the same time has a keen sense of customer needs and requirements. The combination of these two leads to a tenacity for the facilitation in resolving problems that is outstanding with a view for fixing the underlying process so that the problem does not re-occur. I worked with Leon for a number of years and would personally recommend Leon for any company that is serious about supplying good service. Leon is a Manager of note, highly intelligent, he grasps new situations rapidly and is able to put the right person onto a task to get it completed. He is always fair, but is no push over, and is able to negotiate people around to a workable solution. Leon brings out the professional in people. While I did not report directly to Leon, I would eagerly do so as I believe that he has much to offer. Regards Mark 083 200 1993" and "Leon is a strong leader in the service management domain. He is one of the few that knows how to apply the ITIL discipline in the real world. Leon is very analytical and possesses a unique ability to transform data into logical decision making reports. During the time that I have worked with Leon in a fast paced and demanding environment I have seen him successfully manage the helpdesk, 24/7 command centre, incident, problem and duty management teams. In my opinion Leon has a solid understanding of Applications, Networks and IT Infrastructure giving him the ability to communicate with technical resources as well as management."