Leon Lavin Email & Phone Number

United Kingdom

• Utilised extensive experience fostering and managing pivotal commercial and operational relationships with large global brands and FTSE 100 companies.Key Achievements:
• Led successful negotiations to achieve multimillion pound revenue growth and retention of prestigious businesses, reinforcing Yodel's market presence.
• Cultivated and maintained strong relationships with high-level stakeholders, ensuring client retention and trust through exceptional rapport-building and… Show more Utilised extensive experience fostering and managing.
• Cultivated and maintained strong relationships with high-level stakeholders, ensuring client retention and trust through exceptional rapport-building and reliable service delivery.
• Oversaw operational management of Yodel's top-tier clients with portfolio value over £100m, while enhancing efficiency and driving cost savings.
• Spearheaded initiatives, such as trailer planning optimisation and packaging improvement while completing and reporting on operational audits, addressing label quality and network wide service performance issues.

United Kingdom

• Trained, motivated and provided strategic direction to a multifaceted team of Onboarding Coordinators, ensuring excellence and adherence to best practices in accordance with Service Level Agreements (SLAs). Streamlined.
• Cut onboarding time from 25 days to an impressive 2.21 days by transforming inefficient onboarding procedures, having reviewed, delineated and… Show more Trained, motivated and provided strategic direction to a.
• Cut onboarding time from 25 days to an impressive 2.21 days by transforming inefficient onboarding procedures, having reviewed, delineated and overhauled onboarding processes, documents and protocols.
• Increased new client retention from 60% to 92% through innovative approaches to onboarding operations while overseeing process optimisation and re-engineering.
• Implemented a data-driven approach for performance monitoring; reported to Group Executive Board.
• Enhanced client experiences through the creation of detailed visual user guides, training materials and marketing collateral.

Manchester, United Kingdom

• Rapidly progressed from Business Improvement / Operations Manager to Head of Supply Chain for this renowned manufacturer and retailer of luxury outdoor furniture. Led procurement from Chinese factory to after-sales.
• Created and managed a new south region, including launch of a flagship London store and accompanying warehouses and logistics systems. Delivered immediate business impact via £800k turnover within just five months.
• Instilled compliance with all… Show more Rapidly progressed from Business Improvement / Operations Manager to Head of Supply Chain for this renowned manufacturer and retailer of luxury outdoor furniture. Led.
• Instilled compliance with all legislative, policy and procedural mandates, including budget control and management, through regular company-wide site audits and the establishment of a compliance schedule.
• Embedded frameworks to ensure robust logistics, warehouse management and customer service operations, including system design and significant software development.
• Project-managed development and rollout of critical HR systems; setup warehouses (over 100,000 sq. ft.) and established a seven-day national logistics operation from scratch.

65 Chapel Street, Salford, M3 5BZ

• Authored and delivered dynamic business development strategies to boost turnover and profitability
• Improved team performance and adaptability by creating and delivering a retraining programme for all staff.
• Streamlined operations and enhanced efficiency, having audited and updated existing policies and procedures.
• Optimised stock levels through systematic ordering and rotation.
• Developed innovative promotional campaigns; elevated brand visibility through… Show more
• Developed innovative promotional campaigns; elevated brand visibility through targeted advertising and maintained a robust online presence with regular social media updates.

Atlantic House, 77-83 Oldham Street, Manchester, M4 1LW

(Additional responsibilities - Safeguarding Officer and Equal Opportunities Champion. Promotion from Head of Recruitment and Retention)A member of the senior management team and reporting directly to the Managing Director, I had responsibility for the following areas: Strategic Management - writing and ensuring the completion of all 11 company.

Atlantic House, 77-83 Oldham Street, Manchester, M4 1LW

(Promotion from Recruitment Officer)The Recruitment and Retention department is the main sales driver for the organisation, responsible for attracting and engaging approximately 300 students to the training school and supporting them through interviews to attain a placement with one of 250 linked employers across Greater Manchester. The department deals.

Crete, Spain, Lanzarote, Menorca

Posted in Crete, Lanzarote, Spain and Menorca I dealt with everything from managing the departures team at a busy airport to delivering welcome presentations on stage to 250+ arrivals, to leading a large team during emergencies and deaths. During my first season I achieved the highest customer feedback scores across the 3rd largest island in the.

Mayfair, London

During my time at NatWest I managed a number of portfolios of between 500 and 1,500 high net worth clients, some with assets in the tens of millions of pounds. My main portfolio was the third most profitable in the country and continued to grow successfully. Hand picked by the Area Manager to run two successive portfolios that were previously 'dead' and.

Southend On Sea, United Kingdom

Debt recovery specialist prior to being promoted to Private Banking Division.

Southend On Sea, United Kingdom

Full lettings property management.

Access To He - Business And Law - 4 A-Level Equivalent, Business And Law, Distinction

Activities and Societies: I achieved a distinction grade for every unit, assignment and exam. My assignments were regularly publicised as.

Leadership & Management, Leadership & Management

Modules included: Project management, contract management, marketing, management information systems, promoting programmes, managing.

Qualified Internal Auditor, Iso:9001

Qualified Internal Auditor (ISO:9001)

Gcse, All Subjects

GCSE – All Subjects – Results 7A, 3B and 1C