Si Yuan Lee Email & Phone Number

B787

B787

Cadet Pilot in the Scoot Multi Crew Pilot (MPL) Ab-Initio ProgrammeCAAS Private Pilot Licence with Night RatingTotal Flying Experience: 81:50 hrsSuccessfully completed Phases 1, 2 and 3 of Flight Training

Singapore

Responsibilities include:• Providing relevant solutions to fulfill customers' furnishing needs. • Taking initiative to be up to date with the home furnishing products, in-store services and promotions to help customers make informed choices.• Keeping shop floor tidy and presentable for a positive shopping experience.

Responsibilities include:• Delivering personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Understanding customers’ needs and provide appropriate solutions and attention.• Identify cross-sell opportunities during customer interaction.• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.

• Posted to Engineer Training Institute (ETI) as a Division Engineer Instructor upon graduation from Specialist Cadet School (SCS).Operationally Ready Date (ORD): 3rd May 2019

Singapore

Responsibilities include:• Communicate effectively with guests maintaining a friendly and approachable disposition• Attend to guests’ feedback to ensure timely responses and appropriate service recovery• Perform cashiering duties

Underwent a 6 weeks course on control cable practice, engine maintenance practice, landing gear maintenance practice, and maintenance practice on the B737-300. Obtained a Certificate in Aircraft Maintenance Basic Training.Training Hours: 232 (Theory 32, Practical 200)

Responsibilities include:• Cyber Wellness Student Ambassador Programme (CWSAP) 2014- Handled the registration for the event.- Liaise with contact from MOE regarding the registration for the event. - Sent confirmation emails for confirmed participants. - Managed the database of participants for Primary and Secondary schools in Singapore who registered for CWSAP 2014.- Assisted with enquiries about the event. - Assisted with planning of the event.• SST’s Parent Engagement Sessions 2014- Handled the registration for the event.- Sent confirmation emails for confirmed participants. - Managed the database of parents who registered for the sessions.- Assisted with enquiries about the event. • Corporate Communication Department- Assisted with ad-hoc visits.- Update on Inventory.- General administrative duties.

Diploma With Merit In Aeronautical Engineering, Cumulative Gpa 3.899/4

• Scholarships & Awards: The Ngee Ann Kongsi Scholarship for AY 2015/16 The Ngee Ann Kongsi Scholarship for AY 2016/17 Edusave Skills.

Certificate In Aviation Management, Cumulative Gpa 3.8/4

Gce 'O' Levels

Activities and Societies: Class Chairperson - 2013, Executive Committee Member - Robotics Club 2010-2013• Scholarships & Awards: Edusave.